4.6 of 5stars266 Reviews

AUTOPAY

  • Recommended Lender
    Recommended 89%
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Lender Summary

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

What they're saying

Ratings & Reviews
266 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

what a joke

terrible experience with all so called lenders from lending tree. All are "You got approved for a great rate" then when you respond its "Oh lets see what we can do" what a huge waste of time. I regret ever signing up with lending tree.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Runaround

After submitting request on lending tree was contacted by auto pay for a quote on refinance. The rate given on lending tree site for their company was higher than I currently pay. I was transferred three different times each time having to re verify everything on an application that is right in front of them with all the info needed. I was then told I needed to provide my vin for the vehicle and my license plate number in order to get a quote. I'm not sure what the vin number or license plate number has to do with the rate I would get for a loan. Lending tree shows my credit score as very good and I know my income is sufficient for the loan as I make more now than I did when I bought the car brand new. These should be determining factors for the rate. Needless to say will not be using this company

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Waste of Time

Waste of time, said I was approved, tried to sell me an extended warranty( that I all ready have) and gap insurance. As soon as I said no thanks tone of voice change. Call me back and said I was declined.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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