4.5 of 5stars215 Reviews

AUTOPAY

  • Recommended Lender
    Recommended 88%

Lender Summary

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

What they're saying

Ratings & Reviews
215 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Great CS in spite of LT

Aaron was a great agent, very helpful and responsive. A little annoyed with LendingTree themselves for their bait-and-switch refinance tactics, but that has nothing to do with Autopay. Aaron got me what I needed and walked me through the whole process like a real pro. Looking forward to my new relationship with my new lender.

David from Jefferson, OH

Reviewed in December 2019

WAS THIS REVIEW HELPFUL?
2 People found this helpful
0 People found this not helpful
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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It was a pretty good and easy experience

I had no issues working with them. They were very polite & professional. The ONLY issue I had was I accidentally chose the wrong term rate/length time and their system wouldn't let me go back and change it. When I mentioned it to the loan rep, he said I'd be able to change the term later. That never happened. Fortunately, I chose a longer term period so I'll be able to accelerate the payoff so it's not a huge deal to me but it could have been a big problem. Had that not happened, I would have rated them a five star.

Sean from MADISON, IN

Reviewed in March 2019

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  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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Patience is key

Nahin Guerrer was my personal consultant for my refinance loan and immediately upon submitting an application I received a phone call from him to help me through the process. I would have preferred a shorter time-frame than the near 3 week process, but me being in a totally separate time-zone made communication difficult, but Nahin did his best to make sure I was in the know on the status of my loan. I'm now paying significantly less for my vehicle, which is exactly what I was hoping for.

Keifer from Williamston, SC

Reviewed in August 2018

WAS THIS REVIEW HELPFUL?
0 People found this helpful
0 People found this not helpful
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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Too Good To Be True

I am so happy and satisfied that Brian made contact with me with the offer to re-finance my vehicle. After listening to him over the phone and being somewhat dubious about the deal he was offering, I slept on it for a couple of days. I shared it with a couple of my friends and two of my brothers. They all told me "it sounds to good to be true". Well dear people, it was true! Brian led me through the entire process with professionalism and a lot of patience. He was very respectful and seemed very well informed as he answered all of my questions satisfactory. Thanks Brian Macie!

Rafael from Pharr, TX

Reviewed in July 2018

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0 People found this helpful
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  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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Great rate, customer service and quick!

Overall Julian was great. He made it easy to get our autos refinance. He tried to get the best deal/ rate for us and we appreciate that. I would definitely recommend AUTOPAY to anyone and everyone I know.

William from Folsom, CA

Reviewed in July 2018

WAS THIS REVIEW HELPFUL?
0 People found this helpful
0 People found this not helpful
  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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Quick and easy

Spencer was great.

Brian from Bridgeville, PA

Reviewed in December 2017

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0 People found this helpful
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  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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