4.6 of 5stars266 Reviews

AUTOPAY

  • Recommended Lender
    Recommended 89%
Write a Review

Lender Summary

AUTOPAY provides direct to consumer financing for individuals looking to refinance or finance a vehicle. We deliver our customers the lowest rates and best loan terms available. We maintain high customer service levels, and provide custom finance solutions.

What they're saying

Ratings & Reviews
266 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great first time car loan experience with Autopay

My representative (Henry) was extremely helpful throughout the process, explaining everything in detail every step of the way, answered all my questions and was available every day.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Lack of Professionalism

Agent offered me the best rate and monthly payment. But, when it was time to get the contract to me there was nothing but excuses as to why he couldn't make it happen. I asked him not to run my credit again and he did so anyway. Nick M (Co office ext.275) has no follow skills and is the reason i am providing a negative review. Buyer beware.....

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

..Like a rabbit outta da hat!

Bridget Timm Loan Consultant AUTOPAY was one of the most pleasant, attentive and thorough individuals I have came across in this business in quite some time. Thanks to you and your team for taking care of me. Kudos to you, Miss Bridget/team! And to the Autopay braintrust for having these folks in your employ.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

AUTOPAY

Let's answer a few short questions and see what offers AUTOPAY and other lenders may have for you.