4.3 of 5starsRead Reviews
Boatloan.com is powered by Intercoastal Financial Group, the nation's oldest and largest independent marine lending services firm. With over 25 years in the marine industry, we know our clients require more than just the lowest rate. We are reinventing the recreational loan process to deliver modern, personalized service with the fastest loan approval process in the marketplace. Our hassle-free approach continues to result in the highest customer satisfaction rate as proof of our dedication and experience. We welcome the opportunity to start a conversation about your boat or RV loan today.
Payment came out less than expected!
We chose Boatloan because they had better reviews than the lowest offer. After we decided to go with them, we filled out another application which did a hard hit on our credit vs. the soft hit lending tree does. This is to be expected. What I didn't expect was they came back 1% lower than the Lending Tree estimate! My overall experience was good. The loan fees were higher than I expected. I've never bought a travel trailer before so I don't have anything to compare it to. Maybe Lending Tree should consider listing documentation fees etc. I'm sure those are flat fees. Also the loan process took a couple of weeks. Again, I don't know if that's good or bad. But you have the final approval, underwriting, getting documents notorized and what not. Plus they need things from the dealer. We purchased our travel trailer online through an out of state dealer so that added to the level of difficulty. The first email I got had the wrong phone number in it. However I did also get an email from Lending Tree with contact info. I figured that out after the first day of not hearing back when I left a message on someone else's vm apparently. But other than that the communication was good. Hal Jolles was our loan rep. He was easy to work with and explained everything. He was responsive when I called or emailed with a question. He also handled all of the title work. The sales tax and title fees where added into the loan. We never had to go to the BMV at all. Everything came in the mail. We probably could have gotten it done quicker at the dealership or maybe a local bank. But a little patience saved us over $2,000 over the term of our 15 year loan (even with the fees). I think that's worth 5 stars!
Closed with Lender:
The process was herendous. Please make sure you do your research before choosing this company. They have some of the worst customer service I have ever experienced. They don't follow through and have poor communication. At times it seems as if they have no idea what they are even doing. Read reviews and check out any complaints against the company. Save yourself a whole lot of headaches and go with someone more reliable.
Submitted information via Lending Tree weeks ago. Received the 2nd best offer, but chose to go with them because of the reviews. Multiple calls to them, including voicemails left with no response. Do they really want my business?