NMLS# 453156

4.4 of 5stars4063 Reviews

Capital One Auto Finance

  • Recommended Lender
    Recommended 62%
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Lender Summary

 Capital One Auto Finance offers financing for new and used vehicle purchases. Auto Navigator®  is a cutting-edge car-shopping tool created to give you an end-to-end experience, making it easier to find and finance your next vehicle. 
Lender Notes
 Thank you for considering Capital One Auto Finance. If you are pre-qualified, click ‘Continue’ to log in to your account. 
Offer Conditions
 Auto Navigator terms expire 30 days from the date your application is received. Capital One Auto Finance provides financing for new and used cars, light trucks, minivans, or SUVs at participating dealerships. The vehicles must be a 2009 model year or newer and have fewer than 120,000 miles. Personal use only. The minimum Amount Financed is $4,000. Your maximum Amount Financed may be based on income, key credit characteristics, the vehicle you are purchasing, the details of the financing deal, and/or the specific dealership from which you purchase the vehicle.
Offer Description
 If pre-qualified, all you have to do is log in to get started. While you search our robust local dealership inventory, you’ll see your personalized rate and monthly payment for each car. Then, adjust your financing terms on the vehicle you want, and take your Offer Summary with you to the dealership. 

What they're saying

Ratings & Reviews
4063 Reviews
  • Interest Rates
    Average
  • Fees & Closing Costs
    Average
  • Responsiveness
    Good
  • Customer Service
    Average

Review Breakdown

It was good experience

The entire process was pretty much easy. I was happy to work with them.
The entire process was pretty much easy. I was happy to work with them.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

It's okay company

The entire process was quick and easy but they dont make good decisions on aquirying new customers. So in my opinion they aren't really smart.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Terrible Clarity

I reset my due date for my auto loan but that does not update my pay date. There is no good reason why any person would want to update their due date and not update their payment date.
Payment still went through on old date even though every indication to me was that my due date AND payment date were changed. There is no need to be so convoluted unless you're TRYING to screw people over.
I still had the money to pay but now I don't have what I need for the rest of the month. AWFUL. USER. EXPERIENCE.

  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Capital One Auto Finance

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