Capital One

Capital One is an awesome company!!!

They gave me my first credit card when I was 18 or 19 and have been awesome ever since. I have been a very happy Capital One customer for over 17 years now. I have financed at least 3 vehicles with them. Currently have 2 auto loans with them and another auto loan with another company. But I want to refinance that Beauty with Capital One. I have had financing through the manufacture of the vehicles before and they were good too. But no company is as great as Capital One. Then again I never pay minimum payments on cards. Prefer to pay them in full as much as possible. I also never pay minimum payments on the auto loans. You save on interest and it puts you ahead. So for those of you who complain maybe you should pay extra and then you will eventually be months ahead on your car payments. Then if something comes up you don’t have to make a payment for a month or however many u are paid through. Just saying if your good to Capital One they will be good to you in return. I just had to say something because Capital One is an awesome company. They are even willing to give people second chances. Just be kind to others and in return you will receive the same. Writing bad things about a company that expects you to actually pay your bills on time is just flat out unfair. They gave you a loan when you wanted a new car and now you are bad mouthing them. Not cool!! If they gave everyone a free ride they would be out of business. You would probably have to have owned or own a business to understand I suppose.

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They can’t even pay off prior loan after one month! Pathetic

I refinanced with these guys on December 12,2020. They gave me a lower rate which was awesome. Well it’s January 11,2021 and I had to pay their payment on the first and Huntington Bank’s on the first too! They said it was lost in mail. Typical response from anyone now a days. It’s either Corona or Post office fault. I told them I wanted to cancel today and I wanted my 700 bucks back. I paid a loan to them and they haven’t even paid off the last car loan! So pretty much they pocketed my money while failing to do their job. Btw I called last Tuesday and she said she would overnight them a new check. Today is Monday and they never received! I will never ask for a Capital One loan, refinance or credit card ever again! Spend less in paying actors to make millions on your commercials and more on Americans answering your phones.

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waste of time

Wants all personal info comes up with minimal lenders.
That want you to log in, and give more info.
No respect for time or privacy.

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Horrible Company! No Compassion! Only In It For The Money

I have already paid off one vehicle that I financed with Capital One. The first time they were easy to deal with and had no problems helping me out when I needed to defer a payment. I decided to finance with them again when I bought a car 3 years ago. I recently called and asked for a deferment due to Covid and was told they could not help me. I was told the only thing they could offer me was to make a portion of the payment and then pay the rest before my next note was due. They ask so many demeaning questions about my income and why I needed the deferment. That is not any of their business. I have always made my payments and never have had a repossession. About 6 months ago I purchased a brand new 2020 Dodge Ram 1500 and financed it through another company. They have been amazing. They gave me a deferment without all the demeaning questions. I will most certainly finance with them from this point forward. As far as Capital One Auto Finance I will NEVER finance with them again and will tell everyone I know to steer clear of them at any cost. They are the worst auto finance company around. What are they going to do with a bunch of repossessed cars? If they aren't willing to work with people then that's what is going to happen.

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Terrible rates

800 credit score, $200k /year, $90k in the bank, no debt other than student loan and mortgage and I'm offered 8.8%. I got better rates when my income was less and my credit was average.

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Car loan

With 4 years of on time payments, i figured they would give some relieve during these times(covid19) of unemployment but nope. I called , spoke with a customer service rep that said I signed the contract that said my apr was set for the length of the term and there is nothing he could do for me. Disgusted. Definitely would not recommend to anyone.

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It was good experience

The entire process was pretty much easy. I was happy to work with them.
The entire process was pretty much easy. I was happy to work with them.

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