NMLS# 453156

4.4 of 5stars4066 Reviews

Capital One

  • Recommended Lender
    Recommended 62%
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Lender Summary

When you’re pre-qualified, you unlock personalized financing terms with Auto Navigator from Capital One. With Auto Navigator, you can find a car and see your real rate and monthly payment before visiting the dealer—giving you everything you need all in one powerful place. 


Lender Notes 
 Search millions of cars and see your real rate and monthly payment for each. You can even build your deal and adjust things like down payment, term length, and more. Save time at the dealership by showing them you're pre-qualified with Capital One, then complete a credit application to finish up your financing. 


Offer Conditions 
Your Capital One pre-qualification expires 30 days from the date your request for pre-qualification is received. Your Auto Navigator pre-qualification can only be used at participating dealer locations in connection with the purchase of a new or used car, light truck, minivan, or SUV intended for personal use. Vehicle must be 2010 model year or newer and have fewer than 120,000 miles. In some instances, you may be able to purchase a 2008 model year with fewer than 150,000 miles. For new and used vehicles, the minimum Amount Financed is $4,000. Other conditions may apply, see Visit CapitalOne for more details. 


Offer Description 
To see your real rate and monthly payment while you shop cars, click “continue”, to login.

What they're saying

Ratings & Reviews
4066 Reviews
  • Interest Rates
    Average
  • Fees & Closing Costs
    Average
  • Responsiveness
    Good
  • Customer Service
    Average

Review Breakdown

Showing 2 star reviews | Show all reviews

It's okay company

The entire process was quick and easy but they dont make good decisions on aquirying new customers. So in my opinion they aren't really smart.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Misleading Mark

Had to pick from a list of dealers Capital One do business with, in order to find a vehicle. Found a vehicle that I liked on their Capital One Navigator website with an asking price between 16,000-18,000, with an estimated payment & discounts. Once I arrived at the dealership, I was told thatt the pricing that Capital One offered on it’s website Auto Navigator was misleading and was not the actual cost of the vehicle, therefore I didn’t purchase the vehicle for the price advertised on the Capital One Auto Navigator website. Bought for about 3,000 more. Dissatisfied with the misleading information obtained on the Capital One website. Would have preferred Capital One just issuing me a check to find my own vehicle, instead of limiting me to a select dealers.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Sad lady here.

I arrived with financing approved for a $35,000 loan and I was rushed and not told the truth and after the cooling off period was when I was offered the chance to sign the loan and with a different loan company. I was expecting my loan to be processed with Capital One and my down payment was to be cashed on the 1st it was presented to my bank on the 29th and I was told the problem with the blue tooth not being in the car would be fixed ad instead I was offered gas in exchange for the cost of making it functional and the last was I was offered I buy the part they provide the labor. All in all every promise broken and after talking with the general manager he stated that he did understand any of what I was saying and said they would make the Bluetooth functional. I will not buy another car from this dealership.

  • LendingTree Customer:

    Yes
  • Loan Type:

  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Capital One

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