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At Caribou (formally MotoRefi), we think refinancing your auto loan should be a simple, transparent process. Built by leaders in the technology, automotive, and finance industries, we partner with trusted lending partners to bring customers great rates and lower monthly payments, saving our customers an average of $100 per month on their car payments*. Our secure digital platform makes it easy for our customers to see exactly how much they can save and complete the refinance process quickly, all from the comfort of their home.
Lack of transparency with my latest dealings with MotoRefi
I was applying for a car loan refinance with Motorefi and was told by the rep that there is no processing fee. I did not see any processing fee in the webpage too (See screenshot). But when I came to sign the terms, I saw a processing fee of 399$ . I choose to not proceed with motorefi coz I felt that I was being cheated, eventhough motorefi was offering me the best rates