Caribou

Lender Summary

At Caribou (formally MotoRefi), we think refinancing your auto loan should be a simple, transparent process. Built by leaders in the technology, automotive, and finance industries, we partner with trusted lending partners to bring customers great rates and lower monthly payments, saving our customers an average of $100 per month on their car payments*. Our secure digital platform makes it easy for our customers to see exactly how much they can save and complete the refinance process quickly, all from the comfort of their home.

What they're saying

Ratings & Reviews
480 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Good experience

I got all the help and communication needed to get the process done easily and as quickly as possible Nina did an amazing job !!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Excelente communication

The process was very easy, communication was excellent. Question were answer immediately and clear. I will recommend this company to families and friends

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

A pleasant experience

The application process was fairly easy and got a call back within the same day. Tracy A. made the refinancing process as smooth and as quick as possible. He was understanding and quick to respond to any questions or concerns that had came up. There were a few hiccups along the way, but they were resolved within days.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Caribou

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