At Carvana, we sell cars, but we’re not car salespeople. We saw a huge problem with how painful it can be to buy a car the traditional way.To fix that, Carvana provides a seamless online car buying experience from A-to-Z. From acquiring, inspecting and certifying high quality pre-owned vehicles, to providing 360 high-resolution photography inside and outside of the vehicle, to providing customers with the option to pick up their purchases from one of our state-of-the-art Car Vending Machines (yes, you read that right) or have their cars delivered to their driveway in as little as 24 hours all with a 7-day Money Back Guarantee, we’ve made it our mission to redefine the car buying status quo. Carvana also provides customers with the ability to generate real-time financing and warranty options that are tailor-made to individuals with all manner of credit. With no dealerships or commissioned salespeople, we help save thousands of dollars per car in expenses that we pass on to our customers. Recently named Forbes’ 5th Most Promising Company in the U.S., Carvana offers the excitement and culture of a startup with the capitalization and infrastructure of a much more established business.
Great experience buying with Carvana! I'll recommend to all my friends and family, easiest way to car shop! Gerry, the driver was very nice and professional!
Asked five times for front license plate bracket to be installed before delivery, not done before delivery, even with week delay on delivery due to truck breakdown. They are not aware of specific state requirements for vehicles. My state does not allow tinting on the front side windows and required front and rear license plates. They did reimburse me for having the work done to the vehicle. Now I have a transmission issue, which means they did not test drive vehicle long enough to detect the problem, the car still has manufacturer's warranty, so hopefully it will be resolved. They were not sure that my vanity plates could be transferred to the new vehicle, hopefully they will be. Overall it was an easy transaction, financing, warranty, trade in, pick up and delivery. Much preferred than sitting in a dealership for 4 to 6 hours, NO DOUBT.
Recently purchased a BMW X5 from Carvana. Great price and great deal on my trade in. Service was quick and painless. This is the future of used car buying
I started the process with Carvana for a 2018 Dodge Grand Caravan SXT. This vehicle, although filthy, was perfect and checked out great. During my 7 day return window, a GT model popped in so we decided to take advantage of the 7 day returns and give back the SXT for the better GT model. I disagree with "hassle free" returns. You basically had to start the purchase process again, which means reunderwriting, another employment verification, etc. Then they tried to lower my trade in value because its only good for 7 days. This was corrected after I reached out. Our GT came with bad tires. Carvana did fix this, again after multiple phone calls. The inside of this van probably was not even touched at all because it was even dirtier than the first van! Funyuns in the back. Dirt everywhere. Carvana did compensate me for this. There were a few issues I needed fixed including an issue with the seal on the door. The warranty company denied the mechanic fixing it. After a call to a supervisor (which is the only way you can get an instant fix), carvana approved it to be looked at. The vehicle is very mechanically sound and runs great. Most of my issues could have been avoided if their inspection was done properly in the first place.
One of the best experiences I’ve ever had buying a car it was awesome great customer service every step of the way professional courteous nice i couldn’t be more pleased with how they do business
From the moment I decided to pull trigger to buy my dream car Miata it’s been such a great experience. Doing all the paperwork and financing before I picked up car Online was so painless and easy. It was so fun to put the big coin in vending machine and watch my little gem come down the platform. 7 days to exchange or return car is also a great feeling. However, I kept my zoom zoom. Thank you Carvana for making this buying experience so fun!!!
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
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Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.