Carvana

Lender Summary

During these uncertain times, Carvana is dedicated to ensuring safety for all of our customers. 

In addition to our 100% online shopping and selling experience that allows all customers to buy and sell their cars without ever leaving the safety of their house, we’re providing touchless delivery that make all aspects of our process even safer. Now, you can get the car you want or cash for the one you have while avoiding person-to-person contact with our friendly advocates. There are some things that can’t be put off. And if buying a car is one of them, know that we’re doing everything we can to help you keep moving while continuing to put your health safety, and happiness first.

What they're saying

Ratings & Reviews
761 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Love my caddy

This was a great experience for me. The process was easy and headache free. With one or two hiccups here and there. It was pretty nice. I was skeptical in the beginning because I didn’t test drive the car. But. It is a beauty. Carvana is kinda the bomb ❤️

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

I Love My New Car!

After having a negative experience buying a car from a private seller and several other bad experiences with car dealers, I was so nervous to trust anyone. Caravana seems too good to be true, but so far - trying too limit hyperbole, it is pretty awesome! Easy to search and save favorites. Easy to finance & buy. I think it is smart to focus on the monthly payment amount vs. overall price. I feel I can trust the inspection process and having it delivered was exceptionally cool.
My only wish is that you could negotiate more on the price or financing.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

CAR BUYING HAS NEVER BEEN EASIER. CARVANA KEPT ALL PROMISES, NO SURPRISES.

VERY EASY TO FIND THE EXACT CAR I WANTED. EVEN THOUGH IT HAD A COUPLE OF SMALL SCRATCHES CARVANA OFFERED TO HAVE THEM BUFFED OUT. HAPPY WITH THE CAR. HAPPY WITH THE DELIVERY. THE DRIVER WENT ABOVE AND BEYOND HIS JOB. VERY GOOD OVERALL EXPERIENCE. RECOMMEND CARVANA TO EVERYONE LOOKING TO BUY A CAR.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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Carvana

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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