Carvana

Lender Summary

During these uncertain times, Carvana is dedicated to ensuring safety for all of our customers. 

In addition to our 100% online shopping and selling experience that allows all customers to buy and sell their cars without ever leaving the safety of their house, we’re providing touchless delivery that make all aspects of our process even safer. Now, you can get the car you want or cash for the one you have while avoiding person-to-person contact with our friendly advocates. There are some things that can’t be put off. And if buying a car is one of them, know that we’re doing everything we can to help you keep moving while continuing to put your health safety, and happiness first.

What they're saying

Ratings & Reviews
895 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Best car buying experience ever!!!

This was my first car purchase from Carvana and i will most defiantly be purchasing all my future vehicles from them. It is such an easy process and no waiting around the dealerships for hours on end.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

What a great company!

This was by far one of the coolest experiences in my life. Every part of the process was so simple. I questioned whether or not it was real because of how simple it was. I compare buying a car from Carvana to buying something off of Amazon. The customer service is very good also. They truly care for you to find the right car for you and don't pressure you into anything like a salesman would do at a dealership. I highly recommend.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Positive Experience buying a car...Finally!!!!

The service and level of professionalism was second to none.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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Carvana

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Carvana

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