Carvana

Lender Summary

During these uncertain times, Carvana is dedicated to ensuring safety for all of our customers. 

In addition to our 100% online shopping and selling experience that allows all customers to buy and sell their cars without ever leaving the safety of their house, we’re providing touchless delivery that make all aspects of our process even safer. Now, you can get the car you want or cash for the one you have while avoiding person-to-person contact with our friendly advocates. There are some things that can’t be put off. And if buying a car is one of them, know that we’re doing everything we can to help you keep moving while continuing to put your health safety, and happiness first.

What they're saying

Ratings & Reviews
902 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Carvana Rocks!!!!

My car buying experience was one of the best experiences I've ever had. I was concerned about the quality of the vehicles i.e. as described, pictured etc; however, they exceeded my expectations.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Regal

Ease in selection, financing, trade and delivery, and customer service cannot be surpassed! Why would you buy any place else? Still getting follow-up to make sure I'm happy, and I am! Who else gives you a 7-day test drive?

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Impressive!!

My entire experience with Carvana was an impressive one. I cannot speak highly enough about the team that assisted me from step one to the very last ste****.and beyond. They made everything so easy and worked with me and guided me through my issues, obstacles and questions.

I highly recommend Carvana. I can honestly say, it was the easiest car buying experience I have ever encountered. The pictures of my vehicle blew my mind as to how accurate they were. Every team member I spoke with bent over backwards to help me find the right vehicle, in my budget range, financing was too easy (and I don't have the best credit) and delivery on time with detailed explanations. I am blown away with their professionalism and customer service and the car exceeded my expectations.

Strong work and thank you, Carvana for making it possible for me to own my dream car. (Camaro)

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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Carvana

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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