DriveTime

Lender Summary

DriveTime is the nation’s second largest vehicle retailer focused solely on used vehicles. 
Having provided financing to over 1 million people across the nation, we specialize in helping our customers find both the vehicle and financing that best fits their needs. Our exclusive and nearly limitless options help the full range of customers get financed. 

 With benefits like quick online financing terms, no haggle pricing and a pressure-free process, getting financed and buying a used car at DriveTime is fast, easy and convenient. Shop thousands of competitively priced vehicles for a car, truck, van or SUV and experience the Genius Way to Buy a Car today!

What they're saying

Ratings & Reviews
34 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Awful Company

The process of getting the car itself was quick and easy. I had a very kind salesman. Once I left the lot it was a different story. Almost 6 months later I have yet to get the title after the company lied about not knowing what happened to it. Eventually the MVA discovered the issue about the errors in filing on the part of drivetime. They were not forthcoming. It took 5 months to even get in contact with someone that would actually explain that there was an issue. They are an Awful company, greedy, and aims to take advantage of you if you have any issues. The car also broke down after just 4,000mi. Which apparently is a common issue. <br />Its fair to say that not everyone will have the same experience but be weary. Also the interest rates are awful I would've had a quarter of the interest rate I have now if I had just gone to a major dealership. One word to describe my purchase? Regret.

Hello, Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that the salesman provided a personalized buying experience for you! However, I am torn to hear of the multiple issues you have experienced since the time of sale as mentioned in your review. Please know that we try to maintain a sense of transparency by providing each customer with a Federal Truth in Lending Disclosure during the contracting process. This disclosure details the APR, finance charge, amount financed, total amount expected to be paid throughout the life of the loan, and the total sales price. It is also important to mention that our customers are welcome to utilize third-party financing if they are not satisfied with the financing options offered through Bridgecrest, our finance partner. In reference to the vehicle concerns, we understand that mechanical concerns are never ideal and apologize for the inconvenience that may have caused. It's important to keep in mind that all our vehicles are pre-owned. While our vehicles are inspected before placing them on our lots, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations thereafter. We would be glad to help address your concerns that you are having with the title and look into it further. To best assist, please contact us at (888) 290-0148, and a member of our team will be glad to assist. I apologize again for the inconvenience this might have caused. Should you wish to discuss your concerns further, we welcome you to contact our Customer Relations department at the number above. Sincerely, DriveTime Customer Relations
  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Excellent

Yes good experience I recommend friends and family because no have good credit this me oportunidad buyers good car

  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

It would be a good experience

If they would be willing to offer reasonable interest rates instead of trying to gouge and sticking you with high interest low loan amounts people come to this company trying build a better life and you’re intent on keeping them down and not giving them a chance

  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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