GoRefiMe.com

Lender Summary

Our goal is to give people an honest and easy process throughout their car refinance. We aim to educate our customers on how car finance works, get to know their needs and find the best option for what they’re looking for. We strive to make every customer interaction a positive one and operate on a culture of helping people achieve their financial goals through a smooth and convenient process.

What they're saying

Ratings & Reviews
85 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Great rate, but bait and switch fees

The beginning of the process with gorefime was nice to refi my vehicle. My representative was responsive and didn't beat around the bush. They had the best rate among about 4 others. They were quick to send me the documents and quick to answer any questions I had. I don't appreciate the fee that they charge, most other refi companies do not charge fees. They sold me on the gap insurance, which I need, and that's where I am the most upset. They charged me $595 for gap insurance. I would have gone through my insurance, but they don't offer it on used vehicles. Come to find out, gap insurance, through the same lender that they approved me with, was half the price. I was not given this information to weigh the options. Actually, my representative stated that she didn't know the exact price in the beginning of the process because she had to find out who the lender was, making me assume that the gap insurance was through the lender. I found out that the gap insurance I bought through gorefime was not the same product that the lender uses. I was duped so they could get more money. I called to cancel my gap insurance through gorefime so I could get it elsewhere, but they wouldn't redo the loan so it wouldn't change my payment, they would just take it off of what I owe on the backend. Shame on me for not doing more research.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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GoRefiMe.com

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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