iLending

Lender Summary

iLending is a nationwide team of professionals who save consumers millions in car payments every year. We offer access to lower rates and terms than are available publicly. What sets iLending apart is that our focus is not on a transaction but on understanding each client situation deeply. We provide a dedicated Loan Consultant who takes the time to understand each unique situation and offers caring, respectful and customized service at every step.

What they're saying

Ratings & Reviews
2125 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Ok experience

I'm paying more for my loan than what my balance was. I didn't pay attention not happy at all. Bad no

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

A learning experience

They were pretty on top of finding me a refinance load. I think they would have exolained some things better, especially knowing how little i knew of the process. My interest rate was lowered but my loan got larger, by almost $2k. I get that its my mistake for not reading the fine print, or assuming i would be informed before i signed , but here we are. Also, when i emailed questions just so i didnt repeat my mistakes in the future, apparently im no longer important now that they got their sale. Live and learb i guess

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

It was a decent experience

My Loan consultant got my refinance finished but it was not easy to complete. My consultant I felt put off my case and wouldn’t respond to me multiple days in a row, even after I texted them. They were decently understanding just felt like she didn’t care to get the job finished, but on her own time. I would look into using Lendingdirect again but with a different Agent.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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iLending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

iLending

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