iLending

Lender Summary 

iLending saves clients an average of $145 a month on car payments. We are the most trusted in the industry with the most mature and easy process. We handle the details so you can rest easy and enjoy more control of your finances after working with us.

What they're saying

Ratings & Reviews
2526 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews
(3 of 5)
Recommended

It was ok

The process wasn't a bad. At a point things seemed not to be moving forward so I tried to contact Kristie to check the status of my loan and was never able to get ahold of her. She was always busy with other customers which is understandable but I was told that she would call me back and never did

  • Closed with Lender:

    Yes

  • Loan Type:

    Auto Refinance

  • Review Type:

    Lender Review
(3 of 5)
Recommended

Ok Experience

Would have liked a lower Interest rate and more savings on my auto refinance. But communication was good.

Hello! We need to gather some additional information from you in order to locate your file and work on a resolution. Could you please provide us with the name on your account that you used when working with our loan consultants? From there, our Customer Service team will be able to review your comments and work with you toward a resolution. Thank you for the opportunity to investigate this manner. Thank you!

  • Closed with Lender:

    Yes

  • Loan Type:

    Auto Refinance

  • Review Type:

    Lender Review
(3 of 5)
Recommended

It was good

The entire process was easy. A great experience no issues came up, would tell others about this easy process

  • Closed with Lender:

    Yes

  • Loan Type:

    Auto Refinance

  • Review Type:

    Lender Review
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iLending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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