iLending

Lender Summary

iLending is a nationwide team of professionals who save consumers millions in car payments every year. We offer access to lower rates and terms than are available publicly. What sets iLending apart is that our focus is not on a transaction but on understanding each client situation deeply. We provide a dedicated Loan Consultant who takes the time to understand each unique situation and offers caring, respectful and customized service at every step.

What they're saying

Ratings & Reviews
2126 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Fast and easy experience

The process took about 2 weeks. Straight forward and easy to work with. I recommend ilending Direct.

Thank you for your time and comments regarding your experience with our organization. We are pleased to welcome you into the iLendingDIRECT family and we are delighted we were able to assist you with your auto refinance needs. One of the foundations of iLending DIRECT is, “Families helping families” and your participation allows us to embrace this essential core value. We would be honored, if you would allow us to assist your friends and family through our referral rewards program. To take advantage of this program please contact your Loan Consultant. Thank you!
  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Refinance

Timothy did an amazing job. I will most definitely refer my friends and family to him should they be interested in a loan.
Thank you

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Misleading adverstising

1.99% is the lowest rate advertised - my credit score is at 750 so I was pretty sure I'd get a pretty low interest rate. From the beginning I said I was looking for rate lower than 4%. The process which should have taken a few days took almost 2 weeks. They had the wrong information on my car because they wrote the VIN incorrectly, even though they had all the paperwork they requested that had the VIN number listed. Missed two deadlines and then came to me with an offer of 4.47% - A complete waste of my time and now my credit score will be lowered because of this application. They should listen to what the customer needs/wants.

  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

iLending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

iLending

Let's answer a few short questions and see what offers iLending and other lenders may have for you.