iLending

Lender Summary

iLending is a nationwide team of professionals who save consumers millions in car payments every year. We offer access to lower rates and terms than are available publicly. What sets iLending apart is that our focus is not on a transaction but on understanding each client situation deeply. We provide a dedicated Loan Consultant who takes the time to understand each unique situation and offers caring, respectful and customized service at every step.

What they're saying

Ratings & Reviews
2044 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

A+ Organization

Dustin Thomas was very helpful and was very attentive to my concerns. Mr. Thomas responded in a timely fashion to all my questions via email and telephone conversations. I would highly recommend his service.

Thanks Dustin

Thank you for your time and comments regarding your experience with our organization. We are pleased to welcome you into the iLendingDIRECT family and we are delighted we were able to assist you with your auto refinance needs. One of the foundations of iLending DIRECT is, “Families helping families” and your participation allows us to embrace this essential core value. We would be honored, if you would allow us to assist your friends and family through our referral rewards program. To take advantage of this program please contact your Loan Consultant. Thank you!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Great service from my rep

My experience was great. The process was easy not only because of the iLending structure, but because of Justin Elkington who was my rep. He was awesome. Answered all of my questions. Contacted me with updates regularly. When there was a shipping problem with some documents he address the issue right away. He was always friendly, professional, and helpful.

Thank you for your time and comments regarding your experience with our organization. We are pleased to welcome you into the iLendingDIRECT family and we are delighted we were able to assist you with your auto refinance needs. One of the foundations of iLending DIRECT is, “Families helping families” and your participation allows us to embrace this essential core value. We would be honored, if you would allow us to assist your friends and family through our referral rewards program. To take advantage of this program please contact your Loan Consultant. Thank you!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

MS

Hassle free, friendly, helpful service.

Thank you for your time and comments regarding your experience with our organization. We are pleased to welcome you into the iLendingDIRECT family and we are delighted we were able to assist you with your auto refinance needs. One of the foundations of iLending DIRECT is, “Families helping families” and your participation allows us to embrace this essential core value. We would be honored, if you would allow us to assist your friends and family through our referral rewards program. To take advantage of this program please contact your Loan Consultant. Thank you!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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iLending

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

iLending

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