4.5 of 5stars788 Reviews

iLendingDIRECT

  • Recommended Lender
    Recommended 90%
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Lender Summary

iLendingDIRECT is a leading provider of auto loan refinance solutions. The company offers nationwide auto refinance lending, cash out, student loan and high-end elite concierge services. Leveraging a robust network of banks and credit unions along with FinTech partners, iLendingDIRECT’s business model is designed to deliver on its promise to maintain the highest level of credibility, trust and transaction excellence.

What they're saying

Ratings & Reviews
788 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Very helpful and knowledgeable about my auto refinancing!

Was very pleased with the whole transaction, especially with my agent, Alex Barker who helped me walk thru the process on line! I was very happy in the process for my auto refinancing thru iLendingDIRECT!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Kristie was excellent

I got an offer in the mail to refinance my car and thought I’d give the company a call. Kristine answered and explained how the refi works (I was new to this and had no idea what I was doing). I was on board and gave her my info and she explained the timeline perfectly as it was LabornDay weekend so I knew not to get anxious if I didn’t hear back from her. Well, she got my interest rate from 9.9% to 3.7% (I had been working to fix my credit for several years) and got my payment lowered by $120/mo. I’m so happy with what she was able to do for me! Thank you Kristie!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Amazing Customer Service!

William Romero helped us with our F-250 vehicle refinance and saved us SO much money! We went from almost 18% all the way down to 5% and are THRILLED with our monthly savings! Not only that but he was so helpful and quick to respond! From our first contact he knew he could help us save money and sure enough he came through! The entire process only took a few days and we would recommend him to anyone! Thanks Will!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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iLendingDIRECT

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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