Lending Arts

Lender Summary

Refinancing your current auto loan, motorcycle, or RV with Lending Arts gives you the opportunity to lower your interest rate along with lowering your payment. Who isn't interested in putting money back into your pocket? We can customize loans that fit your lifestyle and make it simple and easy for you from the comfort of your own home. 

What they're saying

Ratings & Reviews
1604 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 1 star reviews | Show all reviews

Horrible experience

This is by far the worst service ever. I have called claim multiple of times. That department is very unprofessional. When I ask for clarification they said “again” then tell me with attitude. When I ask for a email to send a receipt he said it so fast. When I asked for him to repeat it again he read it even faster. As of none of these employees want to be on the phone. I would definitely remove my service asap.

  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Bad Experience

The process was easy as the represents came out to be very informative. Was a shock to learn later that the “60 days “ is actually not a relief and can be used to deny the customer the benefit of 2 months emi relief which is what it is meant for actually. The representative who worked with me started the paperwork knowing that I just payed the emi to my current bank 2 days ago. In the end I felt deceived and now that the loan has been taken over I cannot do anything but go with it. I am losing a lot of money in the tough time and it is a very bitter experience but a good lesson learnt.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

They were not available when needed

Lending Arts really was helpful and really took care of everything. They were easy to contact, and always returned my calls, until my car was totaled and they needed to send in paper work to my finance company to cancel the warranty. Then they were never available, they wouldn't return my calls, or emails, even the finance company couldn't get a hold of them. So now I get to pay on the balance of my loan with a car I don't have, all because they refuse to do what they are supposed to do. They are great until you sign. Then you are on your own. BE CAREFUL.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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Lending Arts

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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