LightStream

Lender Summary

LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000 - $100,000, and we take pride in providing a simple online process with zero fees. With LightStream, you’re in control – you can walk into the dealership as a cash buyer, or fund that classic car you’ve been dreaming about.

What they're saying

Ratings & Reviews
349 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Bait and switch - The "offer" is not real

I received and "offer" at 2.49 APR. I then selected it answered the questions as before and when I was done the offer changed to 4.19 APR. It appears to me to be just a gamic to get your personal financial information. My FICO is always 800 to 849 so there is no reason I should not have received the best rate as originally offered.

LightStream does not offer pre-approvals nor guarantees any rates prior to applying. LendingTree features LightStream’s lowest available rate for a given loan purpose, amount, and term. Once an applicant shares their financial information via LightStream’s application, final offered rates are based on the applicant’s full credit profile which includes, but is not limited to, credit score, credit history, income and assets, and other factors. If you have additional questions, please visit the Questions tab on LightStream’s website. From there, you can also contact our customer service team directly.
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

misleading and potentially fraudulent practices

They 'match you' with a loan, but hide in the fine print that it's not guaranteed, showing the 'lowest possible' APRs, then baiting you to apply for their loan, only to decline someone with Good credit. I'm going to file a complaint with the BBB, I highly suggest if your in a similar situation, you do the same. Maybe enough people can come together to file a class-action to teach them a lesson!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Quick and Easy Process

My husband and I were very pleased with how quick and easy the process was. Before we knew it, we received and email and verify our income and soon came the approval.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

LightStream

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