4.1 of 5stars332 Reviews

LightStream

  • Recommended Lender
    Recommended 70%
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Lender Summary

LightStream is proud to announce that we are ranked #1 in customer satisfaction for personal loans in the J.D Power 2020 U.S. Consumer Lending Satisfaction Study. LightStream is the nation’s premier online consumer lender, and a division of SunTrust Bank. We offer low-interest, fixed-rate loans of $5,000- $100,000 to people with good credit, and a refreshingly simple online loan process. No fees.

What they're saying

Ratings & Reviews
332 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Ridiculous

Excellent credit, insulting interest rate like i was born yesterday. Try again guys you might get lucky.

  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Nope Not Worth the Effort

Don’t waste your time, it’s not worth the hassle. I have a 713 score and very good credit, with an income in six figures and was not approved for a used auto loan of 47k. Like most banks, they are only loaning to big businesses with a long standing let me kiss your a** relationship. Everyone else is a waste of their time. And yours. Funny how the t.v. Commercials say your local bank is supporting the community for families and small businesses. Not true, that is false advertising because unless you are the big dollar person with millions in your account, earning .5% interest while the bank reinvests your own money for 6-8% return, you’re not getting approved for anything, unless it’s a credit card. You’ll get approved for that because after you default on the card, they write off the loss then roll it into a high risk fund, sell that and after that fund fails they go to the government to get a free handout for this down market. So, as you can see, like me, you are not important to this bank so skip the time and hassle of filling out this application, you will be denied.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

Only wish I could give 0 Stars

Total scam, READ Reviews first--my fault for not doing it, I was leery at first and I should have listened to my gut**.pre******** for great interest rates and low monthly payments, set your own terms just for them to do a HARD CHECK on your credit report. DENY and give absolutely fabricated reasons. I should stick with my instincts on these but I thought, Lending Tree wouldn't have a scammer on their website, sure eno*****.found it! DO NOT USE LIGHTSTREAM!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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