LightStream

Lender Summary

LightStream is the nation’s premier online consumer lender, offering low-interest, fixed-rate loans to borrowers with good credit. Our loan amounts range from $5,000 - $100,000, and we take pride in providing a simple online process with zero fees. With LightStream, you’re in control – you can walk into the dealership as a cash buyer, or fund that classic car you’ve been dreaming about.

What they're saying

Ratings & Reviews
347 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Good
  • Responsiveness
    Good
  • Customer Service
    Good

Review Breakdown

Good credit score No loan

This place sent email making me think that the loan request would be approved. Then by the next morning got denial. I understand the words they emailed for denial. I don't understand the logic. I have a good credit score and a good income. I have worked on getting it there for a couple years. Now to find out that is not as important as they lead you to believe is so disappointing.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Good experience here!

Take the negative reviews with a grain of salt. I had an excellent experience with Lightstream. At 7pm I started the loan process and was getting a request for documentation (a pay stub, that was it) within 20 minutes. By 9am the next morning I received a call that they were working on it, answered a couple of questions and had an approval within an hour. I have excellent credit, but not perfect, and I was offered the lowest advertised rat***.which was significantly lower than anything else I saw.

Thanks for taking the time to post a review. Glad we could help!
  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Loan impossible

You will be wasting your time with them. They say loan uncomplicated but actually its complicated. First time I applied they said they can't verify our income. Really, they couldn't even verify our income from our paystubs. I told them I have rental income & provided them leases which didn't satisfy them. I talked to them and they advised me to re-apply. They should have called me to ask questions to verify info but they didn't. Reapplied, they asked so many questions. My wife was teaching the class but I asked her to call them as they insisted to talk to her. They talked to her specifically for 15-20 mins. We answered all questions. They lady seem satisfied but still they denied us the loan. We were approved for 4% by the dealer but were shopping for better rate. I have never been denied any loan but they denied me too. I have 820 credit and six figure income. Pls. don't waste time with them.

We apologize for your experience. Part of our review process may include requesting documents to verify the information listed on the application. If the information is not fully verified, we may not be able to move forward with a loan. If you have not yet reviewed your adverse action notice, please log in to your account on our website. If you have any questions after reviewing this document, please feel free to contact us directly
  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

LightStream

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