New Roads Auto

Lender Summary

New Roads Auto Loans is a direct to consumer auto loan company. We specialize in financing customers with an open or discharged chapter 7 bankruptcy, low credit score, prior repossession, collection accounts and charge offs.  Best of all, our auto finance program does not require any down payment, that's right ZERO down payment.  We can finance you into a new or used vehicle from any dealership in your area--no private party transactions  Our staff not only helps you secure financing for your vehicle, we also help you locate, shop for and buy the right vehicle at the right price.  We have financed over 800,000 vehicles through our parent company since 1991. New Roads Auto Loans is rated BBB A+ and we are listed on the NASDAQ stock exchange under CPSS. We are not a loan broker or lead generation company, we ARE the LENDER. We make auto loans directly to you!!

What they're saying

Ratings & Reviews
30 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (27)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (3)

Amazing Customer Service

Lisa Aragon is amazing. The dealership we went to was less then helpful. They were very unpleasant and unprofessional to say the least. Through the whole situation Lisa was by our side, answered all calls and emails quickly and did whatever was needed to get me the car I fell in love with. She allowed us to vent when things got hairy at the dealership and pushed the dealership to complete the proper paperwork to get the deal completed. She kept her patients with a very difficult dealership and assured us that she would do whatever she needed to get us the car we wanted. The check for the car was delivered today, and I ran into issues with the dealership. I emailed Lisa and within moments she responded. Her positive attitude and willingness to do whatever it takes is greatly appreciated. Lisa has gone above and beyond to ensure that we got the car we wanted and even when the stress level was high, Lisa still had a positive attitude, sunny disposition and kind words or a funny comment to help make the situation less stressful. She has been a true pleasure and joy to work with and I would highly recommend her.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

New Roads Auto Loans Is Top Notch!

We needed a car after my wreck. We were able to obtain financing quickly and with a far better interest rate than the banks. New Roads Auto Loans is top notch!

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

A+ For New Roads Auto Loans

I received a letter in the mail from New Road Auto Loans promising the "world." Little did I know or expect to my surprise that they would be the best thing next to $1,000,000! Everything they advertised was legit and true. I did not have to put any monies down. Once I got approved, I was assigned Jeremy Burrus as my assigned agent to assist me with locating a car, being in contact with the dealership, sending over all my paperwork needed for me to secure the deal and answered every email and or call that I made to him with promptness and great speed. It was a pleasure working with him and the company he represents. I give them a A+ for their company.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

New Roads Auto

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