New Roads Auto

Lender Summary

New Roads Auto Loans is a direct to consumer auto loan company. We specialize in financing customers with an open or discharged chapter 7 bankruptcy, low credit score, prior repossession, collection accounts and charge offs.  Best of all, our auto finance program does not require any down payment, that's right ZERO down payment.  We can finance you into a new or used vehicle from any dealership in your area--no private party transactions  Our staff not only helps you secure financing for your vehicle, we also help you locate, shop for and buy the right vehicle at the right price.  We have financed over 800,000 vehicles through our parent company since 1991. New Roads Auto Loans is rated BBB A+ and we are listed on the NASDAQ stock exchange under CPSS. We are not a loan broker or lead generation company, we ARE the LENDER. We make auto loans directly to you!!

What they're saying

Ratings & Reviews
30 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (27)
  • 4 Star
    (0)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (3)
Showing 5 star reviews | Show all reviews

Jenny B

my experience with new roads in my agent jenny, she was very efficient and got things done and was on the same page every step of the way even though we’re on a different time. She is a professional and has a great personality thanks again

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

It was a excellent experience

The entire process was so easy and stress free my loan officer Wunikka Dewa was awesome she was so understanding and helpful. The best lender I ever dealt with. I will do business with them again whenever I am ready to purchase another vehicle. I promise you won't regret dealing with this company.

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review

New Road Auto - Best Company for Auto Financing

My job is customer service related and I have to say that New Road by far is one of the best customer service companies in the business. Elsie Gonzales is a true professional !!! She is very knowledgeable and very accessible something that hard to find these days. I have never had the the buying experience I had with Elsie and New Roads when buying I vehicle. She made the process so easy that I thought this was some kind of gimmick. Once the loan was complete and I picked up my vehicle I said I would never buy I car again without checking with New Roads. I will tell all my friends and customers about my buying experience New Roads great company to do business. Even with the credit issues I'm dealing with they treated me with respect and worked with me to get the deal done. My goes off to New Roads and Elsie Gonzales for treating people like they want to be treated when other companies won't give you the time of day. And if they do they make you feel like the victim because of the situation your in. Thank You New Roads !!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Loan
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

New Roads Auto

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