rateGenius

Slow process

Applied for a lease buyout car loan through Lending Tree and I immediately received phone call after phone. I was at work and had over 20 phone calls in 12 hours. Once I spoke with someone, I figured once I applied and was approved I would have loan taken care of immediately. I applied, approved, and selected a lender. I didn't hear back from the loan officer, called and left him a message and no return phone call. I had to call multiple people before I received a call back. By the end of the next week I finally received the closing documents and sent them back immediately. I was surprised and disappointed that it took 3 weeks from the day I applied for the loan until my lease was closed out.

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Disaster

I chose this company because of the 2.95% pre approved rate. I agreed to the hard credit pull because of it. When they actually made the offer it was 3.55%. I decided to go with it because I didn’t want any more hard credit pulls. The rest was a disaster. I signed and returned my paperwork notarized the next day after I received it. Then they call me and say they forgot to add sales tax or something that I have to sign a new paper. Then day after day I keep calling them to tell them that their electronic signature was not working. This went on for two weeks. Then the guy calls back and tells me we have to restart the paperwork because it expired. Not once did I receive an apology from these people for the disaster then kept happening. Very disappointed and would not recommend them to anyone.

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Exceeds Expectations!

Very simple process, amazing customer service with loan reps that will text you and respond all day. With my hectic work schedule texting made this process so much easier. Will definitely recommend and use in the future

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Very helpful

Davis was very prompt & helpful in finding a lender to refinance my vehicle. Would definitely recommend. I did minimal work which is a plus.

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Horrible experience

I called to check on what I thought was a pre-approved offer. It was not. They did not have the information I had already entered on the LendingTree website. After 30 minutes of going over the information, they said it would take a week to get an answer. I just cancelled the application. What a waste of time.

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great experience

Great experience, very easy, mostly done over email! Couldn't have been better especially when you compare it to the bigger banks.

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Credit Repair

Wonderful Information, I had credit scores of 450 (Transunion) 540 (Equifax). I applied for a mortgage loan and was not approved because of my low FICO scores. After reading so many wonderful reviews about Jerry Link Credit Group on the internet, I contacted them for help and they helped me delete eviction, collection, and the negative items on my credit report, and increased my credit score to 801 excellent score within a few days. I have been approved mortgage loan and they also helped me pay off my credit card debts within few weeks. Contact jer***********@*****.com or call their line (916**********.

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