NMLS# 1003417
RateGenius is the largest vehicle refinance services provider in the country. With a network of 150+ lenders, rateGenius can find customers the most competitive interest rates on new purchase or refinance loans. With no finance fees or costs to the consumer, rateGenius can help you save the most on your vehicle.
They know how to get things done!
Terrific response time, communication, and rate! Josh was so easy to work with. I needed to do a lease buyout fast and rateGenius made it happen. The other lenders I spoke to had competitive rates but didn't seem to understand the process as well as Josh and his team.
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Super easy and efficient process
Shahid did a fantastic job! Super easy, fast, and efficient process. He got me a great rate buying out my lease and did exactly what he said he would do during the entire process. I plan on reaching back out to him in about 18 months to have him work out the financing of my next off lease buyout. Would highly recommend him and RateGenius.
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No Fast Lane
I was expecting a more streamlined experience. It certainly wasn’t sign and drive.
Expect to update a large amount of data uploading - some seemingly not really relevant. Expect to have to find a notary when documents arrive. Don’t expect a “Fast Lane” because of great credit or big Down payment.
My assigned Customer Service lady was awesome - she cared and did a great job helping me through. Even went above and beyond and called my insurance carrier for the necessary documents.
I feel like their tech is way behind and process slow. Could certainly use a freshening up - but ultimately; I got a great rate and low payment.
I give the process a 4. Customer Service a 9.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
