NMLS# 1003417
RateGenius is the largest vehicle refinance services provider in the country. With a network of 150+ lenders, rateGenius can find customers the most competitive interest rates on new purchase or refinance loans. With no finance fees or costs to the consumer, rateGenius can help you save the most on your vehicle.
Took too Long!
Overall a good experience. My service agent (Adrian R) did a good job. Underwriting was slow and required a second review process by the lender. The whole process took over 1 month to close, which added stress and inconvenience to me, despite me informing Rate Genius that I need to close by 8/30, my loan closed late 9/15.
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Lease buyout
As I understand it, lease buyouts are a bit tricky. That being said, the process went okay. I think the person assisting me was a bit inexperienced because I had to go back and forth repeatedly with documents. The big picture wasn’t ever explained to me so there were several gaps of non communication that left me in the dark about loan status. I think the rate was competitive but next time I will just go locally to a bank.
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Not great!
Very dragged out long process! Bad communication! Probably the worst refinance I’ve ever done. It did get completed . But not in a timely manner. Very inconvenient.
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