NMLS# 1003417

4.5 of 5972 Reviews

rateGenius

  • Recommended Lender
    Recommended 91%
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Lender Summary

RateGenius is the largest vehicle refinance services provider in the country. With a network of 150+ lenders, rateGenius can find customers the most competitive interest rates on new purchase or refinance loans. With no finance fees or costs to the consumer, rateGenius can help you save the most on your vehicle.

What they're saying

Ratings & Reviews
972 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Great rate, great experience!

The person assigned to my request was FABULOUS! Great communication, great followup, great rate. Everything explained as we went through needed documentation. Far superior to the the clown town at the car dealership for the lease buyout.

  • Closed with Lender:

    Yes

  • Loan Type:

    Auto Loan

  • Review Type:

    Lender Review
(1 of 5)

Complete mess plus a little bait and switch

I thought I was just about done with my loan with rateGenius and the whole process has become a complete mess. Requests for the same documents multiple times, this version you sent isn’t good enough, “we need a live signature for this. Sorry we forgot to tell you “
The nightmare doesn’t end. On my way out now to get second set of POAs because they didn’t like the first set. Everything in the middle of a pandemic.
Also need to mention that even though they had the best rate it was.75% higher than the quote from lending tree because “we don’t offer that rate on that type of loan”. Just a little Bait and switch.

  • LendingTree Customer:

    Yes

  • Loan Type:

    Auto Refinance

  • Review Type:

    Lender Review
(1 of 5)

Misleading and not honest

They wasted my time and gathered all my financial information only to quote a sky high 7% over 72 months. I rejected their loan and agent hangs up. Sour grapes if you ask me.

  • Loan Type:

    Auto Refinance

  • Review Type:

    Lender Review
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rateGenius

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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