RateGenius is the largest vehicle refinance services provider in the country. With a network of 150+ lenders, rateGenius can find customers the most competitive interest rates on new purchase or refinance loans. With no finance fees or costs to the consumer, rateGenius can help you save the most on your vehicle.
I was contacted by Rate Genius and they offered me gap coverage told me the price and everything. Paperwork was submitted to me this morning to sign and no gap coverage was in paperwork. I called Rategenius and they said the lender will not include coverage because the rate is under 10.01%. They are offering me 9.92% interest rate. Either way the lender told me I would have gap and even gave me the money amount it would cost and now oh the lender won't do it. Very Displeased would not recommend.
Aaron from Houston, TX
Reviewed in March 2020
LendingTree Customer:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(2 of 5)stars
Terrible Process, Good Result
The entire process felt like I was getting scammed, from sloppy paperwork, "system errors," many things recorded incorrectly, and most items going unexplained. Then there was the multiple times I was asked to sign documents, and when the link was followed there would be no documents to sign. Then the guy I was talking to would tell me to make sure I was using Chrome (as if I didn't understand the first time he explained it to me to use Chrome) then I would magically get an email sent right after the one telling me to use Chrome, and it would have the documents. The only reason I continued through the process was because I had read reviews that explained my exact situation, but all being resolved eventually. And it all was resolved eventually, and my interest rate is much better than before refinancing. Maybe my loan officer was incompetent, and had I been assigned to someone else, the process would have been more professional.
Tanner from Milford, IA
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
It was a good experience
The people I worked with were very friendly and knowledgeable and helped me through the process easily.
Nancy from Jeffersonville, NY
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Re presentitive
Thien Nguyen was terrific😊 he spent a lot of time on the phone working with Toyota financial to uncover their mistake .
Carl from Naperville, IL
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Excellent Customer Service!
The overall experience and process was as painless as could be expected for a car refi. Mike Youngblood was amazing to work with and attentive when I had a question. He switched my loan last minute with little to no hassle for me because he found a better rate and lender for my needs. Great Company and option for a car refi.
Kay from Houston, TX
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Pretty easy experience
I was able to refinance my auto loan pretty quickly with rate genious. I had a two helping me through the process of preparing the paperwork and it helped make the process straightforward. I would recommend them to friends.
Jose from Easton, PA
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Great experience
Everything was great, from the representative who assisted me, to the paperwork. I needed a loan to buyout my lease. I chose rategenius due to the prior positive ratings and good interest rates. I definitely recommend.
Eric from Linden, NJ
Reviewed in March 2020
Closed with Lender:
Yes
Loan Type:
Auto Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
It was great..
With the weight of my previous auto loan crushing me, rategenius came in and helped.. quick,easy, and very helpful
Shawnothan from Alvarado, TX
Reviewed in March 2020
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Excellent
Excellent service. Well done rate Genius! "hickup" encounter during the process was quickly handled. I am super satisfied!
Frederick from San Antonio, TX
Reviewed in February 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Excellent Customer Support and Trustworthy
My experience with RateGenius was exceptional and more. My assigned Sr. loan officer was Thien Nguyen. Thien always made himself available for when I had several questions and was always quick to respond. He made sure I was comfortable at all times during the refinance process and walked me through every step. Thien even went above and beyond to help me understand the business jargon throughout all the documents I had to sign. Overall, I was extremely satisfied with RateGenius and highly recommend them for your financial needs.
Jeffrey from East Meadow, NY
Reviewed in February 2020
Closed with Lender:
Yes
Loan Type:
Auto Refinance
Review Type:
Lender Review
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Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
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Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
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