4.9 of 5stars1346 Reviews

RefiJet

  • Recommended Lender
    Recommended 97%
Write a Review

Lender Summary

RefiJet provides consumers the opportunity to refinance their vehicle loan in order to reach their goals, such as lowering monthly payment, reducing APR, adding GAP Protection or an Extended Service Contract, or adding or removing a co-borrower. If you’re in an expiring lease and you want to buy and keep your car, we do that too. RefiJet’s service is free of charge to the consumer with no obligation. With just a soft credit pull, RefiJet can present offers from our partner Lenders. Consumers work by phone with our loan specialists in our Denver, CO office. Within minutes after calling RefiJet, you will know the options for which you may qualify. We work with leading Lenders to offer attractive loan options and handle the application and documentation process with the lender so it’s quick and easy for you. Call RefiJet ASAP to find out how much you can improve your auto loan position and achieve your refinancing goals!

What they're saying

Ratings & Reviews
1346 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

rates were very different in reality

Significant difference between rate shown on lending tree to the one I ended up getting.
Their software they use to uploads docs is pretty hopeless .
The folks I dealt with were very helpful though.
First time Ive refinanced a car so I guess if these guys are seen as the best the others in the market must be truly horrible

  • Closed with Lender:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

UNHAPPY CUSTOMER

I GAVE IT 2 STARS FOR MY EXPERIENCE WITH MY LOAN GUY THRU MY REFY OF MY TRUCK. I WAS GIVEN MY MONTHLY PAYMENTS WITH MY APR AND THE FINANCE COMPANY. I WAS TOLD I WOULD BE GETTING CALL EITHER ON SATURDAY NO LATTER THAN MONDAY. MONDAY CAME AND LEFT AND NO CALL FROM MY LOAN GUY. I CALLED AND LEFT MESSAGE. THAN AGAIN TUESDAY AND NOTHING THAN WEDNESDAY AND STILL NO CALL UNTIL I LEFT ANOTHER MESSAGE TELLING MY LOAN GUY I WILL ASSUMED THAT MY LOAN WAS DENIED AND WILL LOOK ELSE WHERE AND THAN HE CALLS ME. I DIDN'T LIKE THE FACT THAT THERE WAS NO COMMUNICATION WHICH IS WHAT I LIKE COMMUNICATION.. SO I'M NOT HAPPY WITH THE LOAN GUY. I WILL NOT USE REFI-JET FOR FUTURE LOANS..

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review

Ok services but poor communication

At first I was happy with the service they provided. I worked with Kyle and Jody and both were good. However they have areas in which they need to improve. I have had a couple issues Ive been trying to get resolved and have called on multiple occasions and have been given different and incorrect information each time. The last couple of times Ive called they said their managers were going to have to help and so they were going to have them call me back very shortly, both times I never received a call back. Very poor communication and organization.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Auto Loan or Auto Refinance
  • Review Type:

    Lender Review
×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

RefiJet

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

RefiJet

Let's answer a few short questions and see what offers RefiJet and other lenders may have for you.