RoadLoans helps car shoppers nationwide purchase the vehicles they want with a fast, easy process that puts more control in their hands. Our customers can apply, shop and drive the same day, and preapproved financing empowers them to negotiate a great deal on the price of their chosen model. As the full-spectrum, direct-lending platform of Santander Consumer USA, we work with customers with all types of credit.
Terrible Rates
My credit is decent and they want over 13% interest. Forget about it.
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RUDE CUSTOMER SERVICE REP
I got a call from RoadLoans and the customer service lady I spoke with was rude and wasn't helpful. As soon as I disagreed with what she was saying and told her what I was looking for and if she could explain to me if this would be something she could help me with, she said "This offer has been expired, goodbye " who says that? Here I am trying to understand her broken English and she gives me an attitude and says this offer has been expired? What offer? Literally don't understand what just happened on the phone a little explanation goes along way especially with people that don't understand the finance world and that lady clearly didn't understand either! You don't treat people the what she did and if I got her name id put her on blast! She should reconsider her profession cause it clearly isn't supposed to be in customer service and also learn a little something in your profession cause clearly you don't know a thing. That call was NOT helpful.
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Thanks but no thanks.
While this was the only lender that even made an offer via Lendingtree, the 19% quote seemed quite excessive considering my overall scores. This may be more of an industry standard than just RoadLoans,com, but since I have the ability to pay cash for a vehicle there is no way I will pay this much interest to any one. I am sure I can do much better elsewhere.
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The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
