Upgrade, Inc

Lender Summary

Upgrade is an online lending platform that combines personal loans with free credit monitoring, helping you secure more affordable credit now and in the future. We offer affordable personal loans of up to $50,000 with low fixed rates that will never change.With Upgrade you get fast funding – we’ll send the money to your bank account within a day of getting approved, pending verifications. You can use your Upgrade loan to pay off high interest credit cards, make a large purchase, finish that home improvement project, or almost anything! With automatic payments and a customizable due date, managing your account is easy and you’ll be able to circle the date on your calendar when you’ll be debt free.

What they're saying

Ratings & Reviews
6 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

  • 5 Star
    (3)
  • 4 Star
    (2)
  • 3 Star
    (0)
  • 2 Star
    (0)
  • 1 Star
    (1)

SIMPLY AMAZING SERVICE AND GREAT PRODUCTS!

I recently applied to a few companies on Lending tree for an Auto Refinance loan...Upgrade beat them all and quickly approved the Loan! I also had a great experience on a personal loan/Credit card!
Thank You to all the Folks at Upgrade

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

WOW! GREAT COMPANY

From start to finish, my auto refinance loan was handled in a continuously friendly, helpful and caring attitude by all Upgrade employees. Special kudos to Kat, who made it her mission to see that my loan was approved. UPGRADE is the only placed I'll be going for loan need in the future!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review

Horrible experience all around!

This company has to get it's act together.
1- would not have funded or sent payoff to contra form had I not called back to let them know it was not done
2- They want payment in 30 days from date os sending check to contra even though the other firm has not received the payment
3- Front line reps have to rely on supervisor or manager to answer simple questions and they have to call you back in several days (if they ever follow up!)
Avoid this company until they get correct suppor and processes in place.
Confidence level in this company is ZERO!

  • Closed with Lender:

    Yes
  • Loan Type:

    Auto Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Upgrade, Inc

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