NMLS# 399801

Wells Fargo Bank, N.A.

Lender Summary

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial financial services through more than 8,400 locations, 13,000 ATMs, and mobile devices. We’re headquartered in San Francisco, but we’re decentralized so every local Wells Fargo location is a headquarters for satisfying our customers’ financial needs and helping them succeed financially. We do business with 70 million customers and one in three U.S. households. Wells Fargo has approximately 268,000 team members in 42 countries and territories across our more than 90 businesses. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Our vision: “We want to satisfy our customers’ financial needs and help them succeed financially.” Wells Fargo Home Mortgage is a division of Wells Fargo Bank, N.A.© 2018 Wells Fargo Bank, N.A. All rights reserved. Member FDIC. NMLSR ID 399801. Equal Housing Lender.

What they're saying

Ratings & Reviews
11 Reviews
  • Interest Rates
    Average
  • Fees & Closing Costs
    Average
  • Responsiveness
    Average
  • Customer Service
    Average

Review Breakdown

WORST EXPERIENCE EVER!!

Worst experience I have ever had. I have my current home mortgage with Wells Fargo so I assumed that would make getting my new mortgage easier. NOPE!
I was quoted a certain rate but then lost that rate due to the Loan Rep not locking it in like he was supposed to. Only to later find out that rate was based upon them setting up an automatic payment and it would be a .25% higher if I didn't want that.

Once I was preapproved and going thru escrow, my Loan Consultant was non existent and failed to let me know right away that there was an issue and funding didn't go thru. He actually went on vacation and didn't call me before he left with the bad news just days before I was supposed to close Escrow. As a result, the home I was selling closed, but I found out that I still didn't own my new home and now had nowhere to live and had to start over with another lender. COMPLETELY UNACCEPTABLE!! They should have notified me right away with any issues and they should have told me right away not 1 week before closing a 45 day Escrow!

I WILL NEVER bank, own a credit card or do ANY business with Wells Fargo ever as a result.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Home Purchase
  • Review Type:

    Lender Review

Awesomeness!

Approved within 24 hours, how awesome is that?! Simple process and quick response! Best part no extra costs for auto refinancing. Thanks to Wells Fargo I will now be saving $175 a month and only added 6 months to my loan term.

  • LendingTree Customer:

    Yes

worst of lenders

this company is a very bad one to do business with

  • LendingTree Customer:

    Yes
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LendingTree Certification:

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LendingTree Certification:

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  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Wells Fargo Bank, N.A.

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