5.0 of 5stars661 Reviews

OnDeck

  • Recommended Lender
    Recommended 99%
Write a Review

Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
661 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 4 star reviews | Show all reviews

Easy to Deal with.

Dillon K is always easy to work with. He responds very quickly and is always helpful. We have worked with Dillon K for over three years. We get calls and letters daily from lenders but Dillon has always shot straight with us.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Good experience

Rachel made the process very pleasant and easy. I highly recommend working with Rachel and On Deck. Rachel is knowledgeable and can help you through the process.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Capital Improvement

OnDeck process for applying for a short term business was simple and quick. I was able to get an answer within 48 hours. My initial account Rep S. was there with me throughout the process. He answered all my questions regarding the loan and repayment process. I want to thank OnDeck and their staff for working with small businesses like myself when the need arise to getting the capital to operate your business. Local banks and other lenders tend to deny small business before you start the paper work. Thanks

  • LendingTree Customer:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

Let's answer a few short questions and see what offers OnDeck and other lenders may have for you.