5.0 of 5stars654 Reviews

OnDeck

  • Recommended Lender
    Recommended 99%
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Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
654 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 5 star reviews | Show all reviews

Extremely easy and quick!

Dillon K made my experience extremely easy from the very beginning of the process. He was very knowledgeable and quick to reply to any questions or concerns I had

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

I love working with OnDeck

I went into the process of looking at small biz loans with a lot of trepidation. I needed money during the shutdown, but I was stressed about the paperwork, etc. Not to mention, I wondered if I’d be too small for anyone to really go out of their way to help me.
I had no need to worry. The process was so smooth, the paperwork was not at all hefty, and the wonderful Scott Fink was just great at answering questions, getting back to me promptly, letting me know what was needed and why, every step of the way.
I highly recommend OnDeck and would work with them again in a heartbeat.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

It was a quick and easy process

I was lucky to work with ScottF because you could tell he really cared about helping my business during these challenging times. It was a quick process with fast results thanks to his knowledge, follow-up and expertise. Thanks for the help OnDeck and Sco****.my business will make it now!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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