5.0 of 5stars654 Reviews

OnDeck

  • Recommended Lender
    Recommended 99%
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Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
654 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 5 star reviews | Show all reviews

They got the job done!

After struggling to receive a PPP loan from another bank I applied with Ondeck. I was actually able to communicate with a human being, Jeremy Goldstein. Jeremy was responsive and I felt he was my advocate. I received the PPP loan within two weeks. They got the job done!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

I had a very good experience obtaining a PPP loan

The person that I was working with, Ruben Burgos, did a great job, stayed on top of things in spite of the over-whelming amount of applications, personally called me to work out some details and got it done. I was impressed.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Fast, professional, efficient and courteous service.

Scott at OnDeck was incredibly courteous, professional and efficient. I applied for the PPP Loan for my LLC an April 26th and received an email from Scott at 9:00am on the 27th outlining the information needed for processing. I called him several times for clarification of which he responded each time. I received an email on Saturday May 2nd informing me of the SBA approving my loan. Scott called May 7th walking me through the checkout process and my PPP loan was funded. It was a fast, efficient professional process. Scott and OnDeck are All-American All-Stars in my book!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

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