OnDeck

Lender Summary 

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
692 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Professional and courteous service

Our company has worked with On Deck on two occasions this past year. The loan process was quick and efficient. Very appreciative for their service.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

FAST FRIENDLY FINANCIALS

i HAVE USED THIS COMPANY FOR FINANCIAL NEEDS A FEW TIMES AND THEY ARE FAST AND FRIENDLY WITHIN 24 HOURS i HAVE MY FUNDS IN HAND THE MORE I USE THEM THE LOWER MY RATES ARE AND ITS NICE NOT WAITING FOR MY BANKER IN MOST CASES IN MY TYPE OF BUSINESS I NEED CASH FAST DONT HAVE TIME FOR A LOAN OR INCREASING LINE OF CREDIT
THEY ARE ALWAYS THEIR WHEN YOU NEED THEM

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Great Customer Service

We have been working with On Deck for several years and we are totally satisfied with our partnership with OnDeck and with Brittany Smith in particular.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

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