My experience with Scott Fink at OnDeck has been great a great one! He has been extremely accommodating & helpful through my PPP loan process. He definitely made me feel that my business mattered. Scott & OnDeck were efficient & they got the job done! I highly recommend this company.
Eve from West Hills, CA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(1 of 5)stars
Poor service - no care.
Horrible Company - We had business loan with OnDeck, everything was fine until the last payment - we paid it as planned, and they rejected the payment and sent it back. We queried it, and they said they would look into it, (perhaps we had overpaid). Next thing we know, they had assigned us to a collection agency! - Zwicker and Associates - Horrible Rude and aggressive people. They Harassed the owner at his home repeatedly called and harassed me at home so much that I had to block their number, and have started harassing our staff. We asked Ondeck to intervene - but they've told us they are overworked because of the Covid crisis. We have told them if we need to pay that amount again, we would do so - but they have not come back to us, and we still get harassed daily by aggressive and rude people from Zwicker. OnDeck don't seem to care. Stay clear, get a business loan somewhere else. Update - Ondeck are not responding to emails or calls. Their agents continue to use bad practices for collections - rude, threatening. If this is a company on deck chooses to associate with, please find your business loans elsewhere. They are refusing to deal with their own error, despite proof being provided.
Rob from Valencia, CA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Very good so far
Im very happy with the quick response i recieved from Anastasia. She is a pleasure to work with and reply promptly t*.all my enquiries.
Stephanus from Fredericksburg, OH
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Great experience
Jeremy was very responsive and helpful throughout the loan process. I'm very happy I had him as my rep to guide me through this. Thank you!
Michael from New Smyrna Beach, FL
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
It was an amazing experience
My advisor was Scott was amazing, he was helpful, personable, knowledgeable, and kept me up to date every step of the way as we went through the loan process. He was very thorogh and clear in what was needed and made the process seamless!
TONYA from Louisville, KY
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Easy breezy
On deck got my PPP loan to happen! The process was swift with a high professional. standard. Thanks to Scott Fink answering his phone returning phone calls and emails he made this experience a great one.
Jennifer from West Hollywood, CA
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Jeremy Goldstein was Professional and Thorough
Jeremy Goldstein was patient, knowledgeable and provided great support. Jeremy offered thorough, timely and very professional service. Because of his honesty and transparency, I was able to feel comfortable with sharing necessary information to complete the loan process and reach the ultimate goal of loan approval.
The Lendistry account executive who managed my Payroll Protection Program application was top notch; in terms of her explanation of questions I had regarding my application, support with forms; and most importantly; her engagement/consistent communication with me throughout the whole process. As a business owner, communication during a lending/financial transaction is top on my list of 'need-to-have's. She was professional, and extremely personable in all her communication. If all of Lendistry's reps are like the account executive I worked with then Lendistry has a winning formula. If I ever require a business loan, Lendistry and the account rep I worked with will be my first call. Thank you to my account executive and Lendistry for a terrific experience.
Savannah from Sanford, FL
Reviewed in May 2020
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Great service with Mr. Ruben Burgos
Mr. Ruben Burgos helped us with the PPP loan application. He is very on time and responses to our contact quickly. We had a little trouble with loan signing and he was very patient to help us fix and walk us through the whole process. We are able to finish the application now and expected to receive the fund soon. Thank you Mr. Burgos.
ThuNguyet from Houston, TX
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Appreciated OnDeck's Efficiency
I appreciated Jeremy Goldstein's help in securing our PPP loan. He was efficient and available to assist in whatever ways possible.
Anonymous from Beaverton, OR
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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