5.0 of 5stars560 Reviews

OnDeck

  • Recommended Lender
    Recommended 100%
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Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
560 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Great Customer Service

We have been working with On Deck for several years and we are totally satisfied with our partnership with OnDeck and with Brittany Smith in particular.

Julio from TAMPA, FL

Reviewed in January 2020

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  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
WAS THIS REVIEW HELPFUL?
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Great lending experience

The process was simple, quick and my account manager Brittany S. was very helpful. She continues to stay on top of my account and check with me from time to time without being annoying.

Trina from SCOTTS VALLEY, CA

Reviewed in January 2020

WAS THIS REVIEW HELPFUL?
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0 People found this not helpful
  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
WAS THIS REVIEW HELPFUL?
0 People found this helpful
0 People found this not helpful

EXCELLENT customer service

My customer service representative, Brittany Smith, has been an exceptional customer care representative. She is very knowledgeable and she has kept me informed about offers throughout my relationship with OnDeck. I appreciate her transparency throughout the process.

VALERIE from BATON ROUGE, LA

Reviewed in December 2019

WAS THIS REVIEW HELPFUL?
0 People found this helpful
0 People found this not helpful
  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
WAS THIS REVIEW HELPFUL?
0 People found this helpful
0 People found this not helpful
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