OnDeck

Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
683 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

Professional, hassle-free experience

Trey Cole is an excellent loan advisor and working with him made the experience a very pleasant one. I definitely recommend him to any small business owner.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Jordan was excellent!

Jordan worked with me to find the best solution for my needs, and explained everything thoroughly. Got setup within 24 hours and was able to process my first draw.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Great Customer Service

Jordan Bousman provided a professional experience with excellent customer service. Listened to my needs and worked to provide an option that fit.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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