5.0 of 5646 Reviews

OnDeck

  • Recommended Lender
    Recommended 99%
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Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
646 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

PPP loan

OnDeck was quick in obtaining a PPP loan. Faster than banks. I applied through OnDeck and they had me approved within a few days.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Extraordinary Experience

In a day where service has been commoditized, and speaking with anyone but NOREPLY is imp*********.On Deck changes the game.
Anastasia was fantastic in her efficiency, communication, and level of care.
Couldn’t be happier with experience from start to finish.
Thanks On Deck!

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Ondeck

Agents make the entire process easy to understand and follow. The process time was fast.
The Ondeck website is user friendly.

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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