5.0 of 5stars657 Reviews

OnDeck

  • Recommended Lender
    Recommended 99%
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Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
657 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

This was a great experience.

Savannah was on top of it. I was not sure if we would ever get the PPP loan. She made it so easy. Each time I had a question she responded quickly. I have passed OnDeck along with her info on to other small business owners.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

OnDeck pulled through for me

Jeremy at OnDeck was responsive and got me approved for my PPP rapidly. My own banks and other existing lenders either were not accepting new applications or have not even gotten back to me yet, after over 2 weeks. I am wondering if not for Jeremy’s knowledge and quick action, would I still be without my much needed PPP loan? Thanks Jeremy and OnDeck for helping me through this difficult time.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Excellent customer service and wonderful experience overall!

Scout Flink and Jordan Bousman provided a professional experience helping me get my PPP SBA Loan! The entire experience was very fast and professional.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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