Getting the loan with Dillon Kraus at OnDeck was seamless. Dillon was very professional, very patient, accepted/returned follow-up calls in a timely fashion and loan processing times were exactly as he explained without delay. Dillon Kraus/OnDeck are highly recommeded!
Stacie from New Orleans, LA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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(5 of 5)stars
Recommended
Extremely easy and quick!
Dillon K made my experience extremely easy from the very beginning of the process. He was very knowledgeable and quick to reply to any questions or concerns I had
Jeffrey from Denver, CO
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
I love working with OnDeck
I went into the process of looking at small biz loans with a lot of trepidation. I needed money during the shutdown, but I was stressed about the paperwork, etc. Not to mention, I wondered if I’d be too small for anyone to really go out of their way to help me. I had no need to worry. The process was so smooth, the paperwork was not at all hefty, and the wonderful Scott Fink was just great at answering questions, getting back to me promptly, letting me know what was needed and why, every step of the way. I highly recommend OnDeck and would work with them again in a heartbeat.
KJ from Chatsworth, CA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
It was a quick and easy process
I was lucky to work with ScottF because you could tell he really cared about helping my business during these challenging times. It was a quick process with fast results thanks to his knowledge, follow-up and expertise. Thanks for the help OnDeck and Sco****.my business will make it now!
wilson from Boynton Beach, FL
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
It was a great experience
My experience with Scott Fink at OnDeck has been great a great one! He has been extremely accommodating & helpful through my PPP loan process. He definitely made me feel that my business mattered. Scott & OnDeck were efficient & they got the job done! I highly recommend this company.
Eve from West Hills, CA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(1 of 5)stars
Poor service - no care.
Horrible Company - We had business loan with OnDeck, everything was fine until the last payment - we paid it as planned, and they rejected the payment and sent it back. We queried it, and they said they would look into it, (perhaps we had overpaid). Next thing we know, they had assigned us to a collection agency! - Zwicker and Associates - Horrible Rude and aggressive people. They Harassed the owner at his home repeatedly called and harassed me at home so much that I had to block their number, and have started harassing our staff. We asked Ondeck to intervene - but they've told us they are overworked because of the Covid crisis. We have told them if we need to pay that amount again, we would do so - but they have not come back to us, and we still get harassed daily by aggressive and rude people from Zwicker. OnDeck don't seem to care. Stay clear, get a business loan somewhere else. Update - Ondeck are not responding to emails or calls. Their agents continue to use bad practices for collections - rude, threatening. If this is a company on deck chooses to associate with, please find your business loans elsewhere. They are refusing to deal with their own error, despite proof being provided.
Rob from Valencia, CA
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Very good so far
Im very happy with the quick response i recieved from Anastasia. She is a pleasure to work with and reply promptly t*.all my enquiries.
Stephanus from Fredericksburg, OH
Reviewed in June 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Great experience
Jeremy was very responsive and helpful throughout the loan process. I'm very happy I had him as my rep to guide me through this. Thank you!
Michael from New Smyrna Beach, FL
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
It was an amazing experience
My advisor was Scott was amazing, he was helpful, personable, knowledgeable, and kept me up to date every step of the way as we went through the loan process. He was very thorogh and clear in what was needed and made the process seamless!
TONYA from Louisville, KY
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
Do you want to flag this review?
(5 of 5)stars
Recommended
Easy breezy
On deck got my PPP loan to happen! The process was swift with a high professional. standard. Thanks to Scott Fink answering his phone returning phone calls and emails he made this experience a great one.
Jennifer from West Hollywood, CA
Reviewed in May 2020
Closed with Lender:
Yes
Loan Type:
Small Business Loan
Review Type:
Lender Review
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