OnDeck

Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
675 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Owner

As a owner it is important when a lender is clear and helpful to understand your needs and your time, and the OnDeck Team knows how. There is no application to fill out and the process is quick. Most importantly the approval routine is friendly. The loan servicing procedures make you want to come back and do business again and again.

Sincerely,
Darrell

  • LendingTree Customer:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

The best

They are vey fast. The rates and customer service is excellent. When you need to grow they are a top notch lender ! By Far the best all around.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Ondeck professionalism

Well nobody likes to pay the interest rate they offer but as far as customer service and getting ur money qui*********.You can't ask for anything better than that! Once you are approved, they move fast and are very friendly staff.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

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