OnDeck

Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
691 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

JEREMY GOLDSTEIN WAS GREAT

DURING THIS ARDUOUS PROCESS JEREMY GOLDSTEIN WAS THE ONLY AGENT THAT RESPONDED TO ME. HE IS A CREDIT TO HIS PROFESSION.

  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Excellent Experience at a Trying time

This pandemic has been a scary and trying time for so many of us. As a self-employed individual, finding help re: PPP loans etc was a nightmare even with my own bank. I almost gave up when I came across Ondeck. I was lucky enough to have Trey assigned to my account. I cannot say enough wonderful things about him. He was incredibly responsive, informed, efficient and in all of this madness and confusion, KIND. The whole process took a week vs the horror stories I have been hearing where people are waiting weeks and week just to get an initial response from their financial institutions and can never get a hold of anyone once they do. On the contrary with ondeck, I was in constant contact with Trey and always had access to him or one of their great customer service staff. I am so very grateful to ondeck and Trey for this assistance during this difficult time. I absolutely will use them again should I be in need of these types of services and offer my highest recommendation!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

A very productive partner to my business, and now, a PPP Loan

OnDeck has been our go to source of short term funding for cash flow crunches at payroll time for almost 5 years. When they offered an opportunity to apply for a PPP loan, I agreed having failed to get the SBA to even look at my EIDL application. They were fast, efficient, and I was able to obtain a PPP lowan through them. I couldn't recommend them more highly. Thank you Savannah, and everyone at OnDeck!!!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

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