OnDeck

Lender Summary

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
691 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Fast, professional, efficient and courteous service.

Scott at OnDeck was incredibly courteous, professional and efficient. I applied for the PPP Loan for my LLC an April 26th and received an email from Scott at 9:00am on the 27th outlining the information needed for processing. I called him several times for clarification of which he responded each time. I received an email on Saturday May 2nd informing me of the SBA approving my loan. Scott called May 7th walking me through the checkout process and my PPP loan was funded. It was a fast, efficient professional process. Scott and OnDeck are All-American All-Stars in my book!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

Great Experience & Fantastic Customer Service

Working with Ondeck was a wonderful experience from the start. Nicholas and Jeremy were great to work with -- they were very helpful and kept us in the loop from start to finish. Thanks again!

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review

They got it done!

First applied for a PPP loan with one of the "big" 4 banks got no where. Went through OnDeck and they were proactive every step of the way. Eric was especially helpful and prompt on returning my calls/emails for additional info. Would highly recommend.

  • Closed with Lender:

    Yes
  • Loan Type:

    Small Business Loan
  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OnDeck

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