OnDeck

Lender Summary 

Small business financing made simple, because getting a loan shouldn’t feel like a second job.

What they're saying

Ratings & Reviews
691 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

(5 of 5)
Recommended

JORDAN BOUSMAN WAS VERY PROFESSIONAL

I had a very easy time working with Jordan. He helped me work with my computer to make it easier to send information to him, he was very patient with me. 5 stars for Jordan
thank you
Patti B

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

We had a great experience with Trey Cole

The process was easy and Trey was very professional, he explained everything and answered all of our questions. Great Representative of On Deck. We appreciate him.

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
(5 of 5)
Recommended

Good Experience

entire process was easy and seamless. i worked with both Savannah Hart and Anastasia Petrovek. They both were very helpful and took care of whole loan in very short time.
AJ

  • Closed with Lender:

    Yes

  • Loan Type:

    Small Business Loan

  • Review Type:

    Lender Review
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OnDeck

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

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