4.7 of 5starsRead Reviews
When we started in 2002, our goal was to help people overcome debt so they could achieve financial freedom. Today, we’re helping them enjoy freedom in more ways than ever, with proven solutions for debt settlement, mortgage shopping, personal loans, and more.
Great sales game, not a great experience
The lack of communication from FDR, the lack or responses to client inquiries and when they do respond it is a caned response.
They appear to sit on accounts when funds are available to settle and require prodding to move things through.
I am very disappointed with the level of service, I had made a large deposit that at the time they estimated would be enough to settle all my open accounts, they sat on accounts allowing the balances to increase so the negotiated amount plus the service fee only provided a minimal savings. Plus allowing the balances to climb made the amount deposited in sufficient.
I am thankful that I am down to my last acc****.with them.
Very frustrated and disappointed
I have getting 29-30 phone calls everyday from August -January (even on New Year's Day). Creditors said they never received any information from FDR. If I had known I would be receiving these calls from 8:00 AM - 9:00 PM. This has been an ongoing problem for both my Mother and myself. Only 2 accounts have been settled, one in September and the other December. Avant and HSN calls everyday very annoying; I am extremely frustrated at this point.