Freedom Debt Relief, LLC

Lender Summary

When we started in 2002, our goal was to help people overcome debt so they could achieve financial freedom. Today, we’re helping them enjoy freedom in more ways than ever, with proven solutions for debt settlement, mortgage shopping, personal loans, and more.

What they're saying

Ratings & Reviews
511 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

SO FAR I HIPE I HAVE A GOOD EXPERIENCE

Since I have got denied many time I stopped trying , well this will be my last try if I get accepted I can promise I will be a ve y happy

  • Loan Type:

    Debt Settlement/Credit Repair
  • Review Type:

    Lender Review

Great sales game, not a great experience

The lack of communication from FDR, the lack or responses to client inquiries and when they do respond it is a caned response.

They appear to sit on accounts when funds are available to settle and require prodding to move things through.

I am very disappointed with the level of service, I had made a large deposit that at the time they estimated would be enough to settle all my open accounts, they sat on accounts allowing the balances to increase so the negotiated amount plus the service fee only provided a minimal savings. Plus allowing the balances to climb made the amount deposited in sufficient.

I am thankful that I am down to my last acc****.with them.

We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. A member of our team will reach out to the email address associated with your review for further assistance.
  • LendingTree Customer:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Very frustrated and disappointed

I have getting 29-30 phone calls everyday from August -January (even on New Year's Day). Creditors said they never received any information from FDR. If I had known I would be receiving these calls from 8:00 AM - 9:00 PM. This has been an ongoing problem for both my Mother and myself. Only 2 accounts have been settled, one in September and the other December. Avant and HSN calls everyday very annoying; I am extremely frustrated at this point.

  • LendingTree Customer:

    Yes
  • Loan Type:

    Refinance
  • Review Type:

    Lender Review
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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

Freedom Debt Relief, LLC

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