Great Rates…..Even Better Service! Affinity Mortgage, LLC is headquarted in the heartland of America, Kansas City, and specializes in helping Veterans and Active Duty Service Members throughout the country. Because we specialize in the VA niche, we know what it takes to make the loan process a smooth one. We also have access to Conventional and FHA loans to cover all of our borrowers needs. Whether it is a home purchase or a refinance our loan professionals at Affinity Mortgage will be with you every step of the way. way.
Affinity Mortgage was fairly responsive and their closing cost were average or a bit above average based on the other offers i received from Lending Tree brokers. I learned early on, however, that Affinity Mortgage was much more of an advocate for the bank than for me. While this is some what understandably, it was troubling to me that getting me the best rate was not Affinity's first concern. Additionally, they attempted to give me the hard sell a number of times and refused to match a Nationally recognized bank's rate.
I was in process of refinanced - paid $466 for an appraisal (selected from third party vendor of which I had no input). I was last communicated with by lender on 8/4/10 that the underwriter didn't like the comps on the appraisal and he was getting back with appraiser. I feel like I have been charged $466 for something that is worthless. I have a nice home, great credit and am very disappointed in this lender for dropping me due to an underwriter's opinion about an appraisal that THEY ordered and company that THEY chose. I am extremely upset and will not recommend Lending Tree to anyone else. I was one of your biggest advocates up to now.
We worked with Mike. He was a Saint through the entire process. He answered all our questions at all times of the day or night. Words cannot express how grateful I am that we found Mike to make a very complicated process simple. I am personally going to recommend every to him personally.
Working with Kirk and Affinity was a very easy process. I was always informed every step of the way. Any questions I had for Kirk were responded to with in hours of sending the e-mail. It was a very easy process with Kirk and would highly recommend him and Affinity to anyone.
I just closed on my refinance deal and I could not be happier! I want to commend Matt McDowell from Affinity for making the process super easy and fast. Matt was on top of everything from day one, providing superior customer service and exceeding my expectations. He kept me well updated on the process, sometimes providing daily emails as to how things were moving along. I felt very secure that he was taking care of everything and I sensed that he had a good deal of expertise with these types of loans.
I will not hesitate to provide a glowing reference for him in the future. If anyone I know needs a good refinance deal, I will send them to Matt. Thanks so much, Matt, for being so good at your job - you promised to take good care of me and you kept your promise!
I refinanced through Affinity and had the best mortgage experience of my life. Matt was amazingly responsive to my questions, whether I phoned or emailed him. Explained everything clearly to me and treated me with respect. The rate and fees that I got on my actual loan were just what he offered to me during our initial conversation. I highly recommend Affinity Mortgage.
Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.
The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.
Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.
Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.
Affinity Mortgage, LLC
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