NMLS# 237341

American Financial Network, Inc

Lender Summary

At American Financial Network, Inc. we’re dedicated to serving the needs of homebuyers and homeowners in CA. Since 2001, we have worked with homebuyers and homeowners to find the right loan to fit their needs. At AFN we have access to all the loan programs our clients need and the features they want such as FHA, USDA (Rural), HAMP, HARP, State Bond Programs, Jumbo, Foreign National, Low Down Payment Options, Fixed-Rate, Adjustable Rate, Reverse, 203(k), VA, and more.
AFN is a direct lender with delegated authority to underwrite, fund, and service Fannie Mae, FHA, USDA, VA, and Jumbo loan products in-house. AFN has built its outstanding reputation by serving the lending needs of homebuyers, homeowners, real estate professionals, and builders.

What they're saying

Ratings & Reviews
20066 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

It seems to me that the lending organizations treated us like crooks. They requested documents that we provided and then they wanted the originals. Additionally, there was no one person to contact. We must have received many requests from various employees. Overall, our experience with the lending company was not pleasant.

There are so many people involved in the process with Damian Feller's company. It was an impersonal experience and communication was very poor. I never even spoke with Damian directly. Therefore, there was a high level of anxiety with not a lot of trust. My experience was one of people blaming each other, passing the buck and a general lack of care for my experience.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Michael:
I never spoke with you, almost all my dealings were with James McDonald. He was always pleasant and I believe tried to be helpful, yet this refinancing was the most difficult I have ever experienced.--and I have done a number of them. This one took two months, involved endless requests for redundant information. When my appraisal fell short of your arbitrary estimate you added points although I had been told the rate had been locked. That's a breach of contract in my book.

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

American Financial Network, Inc

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