NMLS# 237341

American Financial Network, Inc

Lender Summary

At American Financial Network, Inc. we’re dedicated to serving the needs of homebuyers and homeowners in CA. Since 2001, we have worked with homebuyers and homeowners to find the right loan to fit their needs. At AFN we have access to all the loan programs our clients need and the features they want such as FHA, USDA (Rural), HAMP, HARP, State Bond Programs, Jumbo, Foreign National, Low Down Payment Options, Fixed-Rate, Adjustable Rate, Reverse, 203(k), VA, and more.
AFN is a direct lender with delegated authority to underwrite, fund, and service Fannie Mae, FHA, USDA, VA, and Jumbo loan products in-house. AFN has built its outstanding reputation by serving the lending needs of homebuyers, homeowners, real estate professionals, and builders.

What they're saying

Ratings & Reviews
20066 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 3 star reviews | Show all reviews

Karoline is nice. I started this journey of pursing a mortgage in 2020. During that time Karoline would answer all my questions. Once I actually applied for the mortgage, I had way more communication with “marcela”, which is the assistant, than I did with Karoline. Marcella was amazing. She worked diligently. In my opinion, Karoline rushed my closing, which caused a few bumps. She could have also been a bit more communicative during the closing process.

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

I am pleased with Yolanda Gietzen, my primary contact. She was available and responsive.
I heard directly from Tom Dugan on closing day. He was abrupt and dismissive; more concerned with closing that day, than my concerns. I requested my interest rate as soon as I submitted my application; received it on closing day! I was VERY dissatisfied!! My credit score is 800 . On a VA loan, I expected 3% or less! I would never use this company again.

From the very beginning there were mistakes on the paperwork that I brought to Tim attention and from that point on the mistakes on the paperwork were greater and greater in intensity. Upon closing, there were countless mistakes that our mobile notary had to stop and make phone calls (we also made calls) in which we were told to sign incorrect paperwork just to get the paperwork done nevermind the gross amount of mistakes.

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LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

American Financial Network, Inc

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