AmeriSave Mortgage Corporation

Joe your service was professionally,fand you were alway Friendly. You never give me the feeling I was a bother .
In the comment of this area it states do not include information. U don't want publicly posted n my info would by shared by my name etc etc.
Is that so other employees are protected ? Joe youwere great n did a great job but the loan processor that took over was the total.opposite.
She was as cold as ice. Needed faxes whichwere done then she claimed as she didn't get them lots goes o

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Always available to answer questions and explain nuances

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Kenneth Johnson is extremely knowledgeable about the procedure and was extremely helpful during the process. Very polite and friendly.

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Initially when signing up she was fantastic. Once we signed up seemed like she dropped off the face of the earth. Never returned our calls even after loan agent sent her email requesting that. This was the most stressful business transaction in our lives. It took 5 months to close and the incompetence was inconceivable. Something terribly wrong with this company. I’d highly discourage anyone using Anerisave.

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I believe Nicholas did well but if I had a complaint it would be the system could use improvement. I kept getting a lot of false information about properties I never owned and that became frustrating. Having experienced several closings, this was the first online and that may have something to do with it. Lack of personal interaction that you get with conversations in lieu of an automated email or text. Overall, I’m happy with what Nicholas was able to do.

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Jessica was very helpful. She was very patient answering every questions I had, even they are repetitive. Lol.
She made sure I understand every process and what other options I had.
The only down side is her time returning my calls.
Though she’s available via email. However, in some clients, calls are more interactive and more personable vs via email communication. But overall, it was a great experience working with Jessica.

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The AmeriSave team was very responsive and any questions I had during the process was quickly answered and the team was very accessible.

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