AmeriSave Mortgage Corporation has been at the forefront of digital mortgages since 2002. By providing diverse loan products, low rates and authentic, transparent communication, borrowers can count on AmeriSave for all of their home financing needs. Read the reviews and see for yourself why AmeriSave is one of LendingTree’s “Top 10” rated lenders!
Don’t overwork your employees. Everything is done by email now which can be convenient. However when i need to talk directly to him I would then get another email repeating The very thing I had a question about. It required a frustrated email to get a response. Also the whole process what’s long and uncertain if I did the right thing. The interest rate went up and the closing costs was high even thought I was told that since I work through and independent agency the costs is low
Low Rates but Crappy Service
Selected Amerisave due to their low 30 year rate and the rep assured me they would fast track the loan, 7 days. Well it’s been 41 days and we still have not closed. I have over a 800 credit score and provided every piece of paper requested on the same day or the very next business day and they still slow walked the loan. We did not lock the rate on lenders advice and I believe they are intentionally slow walking the rate due to the election and hoping rates go up. This is speculation on my part but several items just don’t make sense. Such as, I own rental property and they keep asking for the same document, 5 separate occasions, proof of HOA fees. When I told them there are no HOA fees on the real estate they asked me to write a short note stating this fact and sign and submit. I had to resubmit the same letter 5 times over the course of 3 weeks. The loan officer, Wes, is very unresponsive to phone calls and emails. When we eventually communicate it’s all lip service.
Yesterday we finally want to lock the rate and surprisingly it’s an 8th lower than originally quoted but in stead of receiving cash back, $700, now I owe $9,000 to close. Go figure!
Amerisave charges you $500 up front to start your paperwork and now your stuck with either forfeiting the $500 or moving forward with a great rate but high cost.
My advise, go elsewhere for you loan!
Very disappointed in how long it took for a response from emails and phone calls. Overall process took 4 months, which I believe was too long for refinancing. Someone new was signed to loan after 3 months and it only took 10 days for everything to be finalized after that. That part I was very pleased with, Daniel Rust was in contact with me just about every other day once he was assigned and didn’t have any issues with him
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