NMLS# 1168

AmeriSave Mortgage Corporation

Lender Summary

AmeriSave Mortgage Corporation has been at the forefront of digital mortgages since 2002. By providing diverse loan products, low rates and authentic, transparent communication, borrowers can count on AmeriSave for all of their home financing needs. Read the reviews and see for yourself why AmeriSave is one of LendingTree’s “Top 10” rated lenders!

What they're saying

Ratings & Reviews
9536 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews

Don’t overwork your employees. Everything is done by email now which can be convenient. However when i need to talk directly to him I would then get another email repeating The very thing I had a question about. It required a frustrated email to get a response. Also the whole process what’s long and uncertain if I did the right thing. The interest rate went up and the closing costs was high even thought I was told that since I work through and independent agency the costs is low

Low Rates but Crappy Service

Selected Amerisave due to their low 30 year rate and the rep assured me they would fast track the loan, 7 days. Well it’s been 41 days and we still have not closed. I have over a 800 credit score and provided every piece of paper requested on the same day or the very next business day and they still slow walked the loan. We did not lock the rate on lenders advice and I believe they are intentionally slow walking the rate due to the election and hoping rates go up. This is speculation on my part but several items just don’t make sense. Such as, I own rental property and they keep asking for the same document, 5 separate occasions, proof of HOA fees. When I told them there are no HOA fees on the real estate they asked me to write a short note stating this fact and sign and submit. I had to resubmit the same letter 5 times over the course of 3 weeks. The loan officer, Wes, is very unresponsive to phone calls and emails. When we eventually communicate it’s all lip service.
Yesterday we finally want to lock the rate and surprisingly it’s an 8th lower than originally quoted but in stead of receiving cash back, $700, now I owe $9,000 to close. Go figure!
Amerisave charges you $500 up front to start your paperwork and now your stuck with either forfeiting the $500 or moving forward with a great rate but high cost.
My advise, go elsewhere for you loan!

  • Loan Type:

    Refinance
  • Review Type:

    Lender Review

Very disappointed in how long it took for a response from emails and phone calls. Overall process took 4 months, which I believe was too long for refinancing. Someone new was signed to loan after 3 months and it only took 10 days for everything to be finalized after that. That part I was very pleased with, Daniel Rust was in contact with me just about every other day once he was assigned and didn’t have any issues with him

  • Loan Type:

    Mortgage
  • Review Type:

    Loan Officer Review
  • Loan Officer:

Certified loan officers from this lender

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AmeriSave Mortgage Corporation

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

AmeriSave Mortgage Corporation

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