AmeriSave Mortgage Corporation

Racist and rude loan officer

The loan officer was very rude and unprofessional, turned off his phone after messing up my credit report and refused to answer his phone nor even get back to me. Horrible customer service and even was sold my information to strange companies contacting me. This is the worst mortgage company ever

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Very bad experience

Unfortunately I had vert bad experience with amirsave, I tried to work with Broderick young at amirsave to refinance my home , initially he convinced me to pay 500$ Non refundable fee to start up the application, after paying the fee they started showing real colors, they keep ask you to upload same document again and again in online , no one will be available to to talk , no one takes responsibility, no one gives any response to your emails and you can’t call them , finally I gave up and lost 500$ , I advise anyone to keep them away to save your time and effort .

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Bad practices

Very disappointed and frustrated with this lender, ultimately switched lenders. After emailing back and forth with the loan originator about different loan options and trying to look at different options compared to other lenders, the communication stopped completely and no follow up was made. AmeriSave canceled our application without any notice and kept our $500 application fee. We requested a refund due to the lack of communication but got nowhere. Would highly recommend not using AmeriSave. Many other lenders can offer same rates with much less closing costs and offer less points to get the same rates. Other lenders also have no application fee so you won't run the risk of wasting your money. In our experience, we got the same rate with a different lender that only cost 0.95 point. AmeriSave was charging 1.75 points for the same interest rate.

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Lack of Communication

Very disappointed and frustrated. Switched lenders. One phone call with Tamika, seemed very unprepared and not much information provided. After emailing back and forth about different loan options and trying to look at different options compared to other lenders, the communication stopped completely and no follow up was made. AmeriSave canceled our application without any notice and kept our $500 application fee. We requested a refund but got nowhere. Would highly recommend not using AmeriSave or Tamika as a loan originator. Many other lenders can offer same rates with much less closing costs and offer less points to get the same rates. Other lenders also have no application fee so you won't run the risk of wasting your money.

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Mr Keeton told me that I would receive a $500 credit if I moved forward with the loan. I was then told that it wouldn't show up on certain pieces of paperwork but that I would see it at closing. this did not happen. I did not receive the credit. Mr Keeton not responsive. He would respond to every 3rd or so email stating that he was working on it. I have all the emails to back this up. I would like the credit that I was promised.
thanks,
Brett

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Terrible experience

The entire was over demanding. Asked for proofs over n over. Multiple papers
Sent starting in early July. Application still not sent. M Vanflossen emailed 4 times past week alone n NO ANSWER to date

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Representative hung up on me

The representative from AmerisSave hung up on me when I told him I had locked in a rate with another company and declined to hear their offer.

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