AmeriSave Mortgage Corporation

More communication, went a

More communication, went a week without hearing from my loan originator during my option period. Couldn’t get in touch with anyone on my closing date, then was told 2 days later Amerisave had made a mistake that would cost ME $6500 more dollars to close my loan.

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Awful Experience

I applied for a loan on 10-12-2021 and all my credit scores being between 750-800 & nothing bad on my credit. My intention was to refinance at a lower interest rate. I was told we could close the loan in about 30 days. During the following days I was contacted by 4 different agents with AmeriSave for different items & some asking for the same items which I did send everything they requested. A lot of times they kept requesting the same documents I had already sent before. Well, days went by, then it turns into months till the first month of this year. I waited; interest rates started to rise, & I heard nothing! So, in February of this year I called & found that they had just drop my loan without even notifying me. So, I have contacted AmeriSave 4 times this year to refund my $500.00 deposit with no answer! I would not recommend AmeriSave to anyone looking for a mortgage! As of this day, 09-22-2022, I still have not received my $500.00 deposit!

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Horrible Experience

RUN, don't walk away from this company. Promised roughly 2 weeks to close the refi on my home. Constantly changed things, delay after delay. 4 weeks later they finally scheduled the appraisal. 3 weeks after that and they still can't figure out the info they need. Sent a message yesterday stating I wanted to withdraw my application and they all the sudden were able to call and answer questions. I have gotten further with the new company in like 36 hours than I did in almost 7 weeks with Amerisave. Could not recommend this company any less.

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Terrible Experience. They stop communicating with you.

The entire process was terrible. I attempted to refinance my mortgage, paid the $500 to start the process and they stopped communicating shortly after. I have numerous emails and phone records trying to reach them and they never responded. I finally was able to get a call back after reaching out to customer service. They give you a lower interest rate than others, then drag out the process (took almost 6 months) so they can raise it on you in the end. Please be careful when using this company.

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Do NOT recommend! RUN AWAY

They were great at first. Then the communication came to a hault. I dealt with multiple people whom seemed to not know where the last one left off! I would wait DAYS for a reply when they put deadline within the days of no communication. Had 2 appraisal done and it was a headache trying to get why. I told them upfront part of the money back was for home repair, but in order to get loan (told this after everything had been submitted and changed lender on insurance) repairs have to be done FIRST! Why couldnt i have been told this was a possiblity upfront when I told u what the money was for?! Now our family is really screwed and wasted a whole lot of time and money! And in today's economy!!! I wish u could give 0 star!

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Bad experience

My loan officer does not return phone calls, emails, neither text messages. I have called and left a message to my loan officer manager, and no answer, neither a return phone call. I have left numerous messages. For that reason I am choosing to take my business somewhere else. This is just bad business. I should not have to be chasing my loan officer.

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Poor Experience

Filled in my information on lending tree. Received a phone call from Amerisave 2 seconds later. Lender would not give me basic rate information without a soft check although it was readily available online. When I said no, I was hung up on.

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