NMLS# 1168

AmeriSave Mortgage Corporation

Lender Summary 

AmeriSave Mortgage Corporation has been at the forefront of digital mortgages since 2002. By providing diverse loan products, low rates and authentic, transparent communication, borrowers can count on AmeriSave for all of their home financing needs. Read the reviews and see for yourself why AmeriSave is one of LendingTree’s “Top 10” rated lenders!

What they're saying

Ratings & Reviews
10765 Reviews
  • Interest Rates
    Excellent
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

Showing 2 star reviews | Show all reviews
(2 of 5)
Recommended

Multiple questions I had went completely unanswered. The beginning was fantastic and then once the deal was sealed, no one seemed to care about customer service.

  • Loan Type:

    Mortgage

  • Review Type:

    Loan Officer Review

  • Loan Officer:

    Michael Paul Cuva
(2 of 5)

Good reviews but my experience was not good.

The person I worked with was great until I paid the$500 then didn't answer any of my questions total of 5 questions unanswered, I paid another$300 for special warranty deed that I couldn't use. I had a difficult loan which I explained at the beginning she said no problem after several hundred dollars it was a problem we couldn't finish the deal. Waste of time and money; with my bad experiences I'm kind of glad we didn't because I don't think I would want them as my lender. Hard lesson learned.

  • Loan Type:

    Refinance

  • Review Type:

    Lender Review
(2 of 5)

Low customer care

Amerisave returned a payment a few months ago because their voucher was wrinkled, and made me mail it again (it was easily legible). I mail payments in a month ahead so no fee, just annoying. On payoff last week received very poor communication, twice, and far too much in single space verbiage; payoff info tough to get thru. One digit error in wire caused a lot of grief and customer service could not help, did not even know what the rejection code meant. Our bank indicated typically they just fix the typo, but that didn't happen for us. Toward end of the original application process our agent kind of faded away and getting help was a process. Seemed kind of lackadaisical.

  • Closed with Lender:

    Yes

  • Loan Type:

    Home Purchase

  • Review Type:

    Lender Review

Certified loan officers from this lender

Loan officer directory

Andrew McElmurray

Andrew McElmurrayLouisville, KY

 Rhonda Burnham

Rhonda BurnhamPlano, TX

 Jeff Jackson

Jeff JacksonLouisville, KY

 Leon Bennett

Leon BennettLouisville, KY

 Russell Jameson

Russell JamesonLouisville, KY

 Zachary Emdee

Zachary EmdeeLouisville, KY

 Eric Caudill

Eric CaudillLouisville, KY

 Homan Sharifi

Homan SharifiScottsdale, AZ

 Cory Hobbs

Cory HobbsAtlanta, GA

 Steven Wells

Steven WellsLouisville, KY

 Robert Cantrell

Robert CantrellLouisville, KY

 John Roeder

John RoederLouisville, KY
View All Loan Officers
×

Thank you for sharing your experience

Here are a few tips for writing a top-notch review for a company in our marketplace:

Do
Don't

AmeriSave Mortgage Corporation

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

AmeriSave Mortgage Corporation

Let's answer a few short questions and see what offers AmeriSave Mortgage Corporation and other lenders may have for you.

Continue

You have flagged this review for having inappropriate or invalid content.
This action requires your confirmation.