NMLS# 1168
AmeriSave Mortgage Corporation has been at the forefront of digital mortgages since 2002. By providing diverse loan products, low rates and authentic, transparent communication, borrowers can count on AmeriSave for all of their home financing needs. Read the reviews and see for yourself why AmeriSave is one of LendingTree’s “Top 10” rated lenders!
Multiple questions I had went completely unanswered. The beginning was fantastic and then once the deal was sealed, no one seemed to care about customer service.
Good reviews but my experience was not good.
The person I worked with was great until I paid the$500 then didn't answer any of my questions total of 5 questions unanswered, I paid another$300 for special warranty deed that I couldn't use. I had a difficult loan which I explained at the beginning she said no problem after several hundred dollars it was a problem we couldn't finish the deal. Waste of time and money; with my bad experiences I'm kind of glad we didn't because I don't think I would want them as my lender. Hard lesson learned.
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Low customer care
Amerisave returned a payment a few months ago because their voucher was wrinkled, and made me mail it again (it was easily legible). I mail payments in a month ahead so no fee, just annoying. On payoff last week received very poor communication, twice, and far too much in single space verbiage; payoff info tough to get thru. One digit error in wire caused a lot of grief and customer service could not help, did not even know what the rejection code meant. Our bank indicated typically they just fix the typo, but that didn't happen for us. Toward end of the original application process our agent kind of faded away and getting help was a process. Seemed kind of lackadaisical.
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